I recently submitted a request for support and the response I received was that I should post my problem on this forum. Here is my problem:
I have the Skysafari 5 Pro for Ipad Mini 2. I connected it for the first time to a Takahashi Temma 2 (German equatorial GOTO mount), using a Starseek Pro cable.
With mount powered up and cable securely connected, I pushed the Connect tab in Scope Control and got the following error message: "Connection Failure" "Skysafari 5 Pro can't make a wireless network connection to the scope. Make sure you've joined its Wi-Fi network, and entered its IP address correctly."
The cable I'm using is good because I have used it with Starseek Pro without any problems.
I purchased this ap because the website said it works with my Mini IPad but now I notice that my iOs version, 11.01.1., doesn't appear on any of the drop-down menus.
Anyone here can help me?