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SS BT response time

I am using SS BT with a xx12i. I have no trouble connecting, but the screen update time is running between 5 and 10 seconds. I did a daylight 2 star alignment with a relatively high warp factor. The hand controller shows immediate changes when I move the scope but SS does not update the screen shot for between 5 and 10 seconds. I have tried two different Android devices, a phone and a tablet with the same results. I have carried the times for controller quarry from between 1 and 10 seconds, and no change in screen update time on either device. So what could be my.problwm and how can I correct it.
Thanks
Ed

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    Bill Tschumy

    Ed,

    For whatever reason, it sounds like your mount is not responding quickly to our requests for it's location in the sky.  If you capture a scope log file that would help us confirm what is going on.  The instructions for doing so are near the bottom of the Scope Setup Help.

    You can email the file to "bill at simcur dot com".  Include your above description so I know what it is about.

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