When I choose a location from the map and save this user-defined location then the program crashes when I try to open this user-defined locatie in the menu with the open user-defined list. I got then a very large error list and must restart the program again. Is there a solution for this problem?
Paul Schoenmakers
Paul,
I just tried this, and can't reproduce the problem. So it must be something more subtle.
What version of SkySafari are you running? What version of macOS?
Could you copy and paste the error list you are seeing?
Bill,
The version I use is SkySafari 5 Pro and my system version is macOS Sierra 10.12.6. I have this problem already several months. Several error messages are send to Apple. But nothing happened there.
Beware.... the error message is very long, just below. I hope you find the solution, saves me a lot of time.
Paul
Process: SkySafari 5 Pro [398]
Path: /Applications/SkySafari 5 Pro.app/Contents/MacOS/SkySafari 5 Pro
Identifier: com.simulationcurriculum.SkySafari5MacPro
Version: 5.3.2 (5.3.20)
App Item ID: 1105957532
App External ID: 822099997
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: SkySafari 5 Pro [398]
User ID: 501
Date/Time: 2017-09-11 15:34:58.662 +0200
OS Version: Mac OS X 10.12.6 (16G29)
Report Version: 12
Anonymous UUID: 4F4A4E92-55AC-6FF5-D5C5-469CC13B171A
Time Awake Since Boot: 19000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [0]
Application Specific Information:
Crashing on exception: *** -[__NSArrayM objectAtIndex:]: index 6 beyond bounds for empty array
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff917d52cb __exceptionPreprocess + 171
1 libobjc.A.dylib 0x00007fffa65e548d objc_exception_throw + 48
2 CoreFoundation 0x00007fff916eeadc -[__NSArrayM objectAtIndex:] + 204
3 SkySafari 5 Pro 0x0000000104b51dd5 SkySafari 5 Pro + 585173
4 AppKit 0x00007fff8f4aead2 -[NSTableView preparedCellAtColumn:row:] + 417
5 AppKit 0x00007fff8f4ae7e1 -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 50
6 AppKit 0x00007fff8f4ae350 -[NSTableView drawRow:clipRect:] + 1736
7 AppKit 0x00007fff8f4adaab -[NSTableView drawRowIndexes:clipRect:] + 513
8 AppKit 0x00007fff8f3bce56 -[NSTableView drawRect:] + 1501
9 AppKit 0x00007fff8f3a3513 -[NSView(NSInternal) _recursive:displayRectIgnoringOpacity:inGraphicsContext:CGContext:topView:shouldChangeFontReferenceColor:] + 1318
10 AppKit 0x00007fff8f3a2eb9 __46-[NSView(NSLayerKitGlue) drawLayer:inContext:]_block_invoke + 267
11 AppKit 0x00007fff8f3a29e1 -[NSView(NSLayerKitGlue) _drawViewBackingLayer:inContext:drawingHandler:] + 1589
12 AppKit 0x00007fff8f3a23a6 -[NSView(NSLayerKitGlue) drawLayer:inContext:] + 80
13 AppKit 0x00007fff8f4d81c3 -[_NSBackingLayerContents drawLayer:inContext:] + 162
14 QuartzCore 0x00007fff9739b95e -[CALayer drawInContext:] + 257
15 AppKit 0x00007fff8f4d7c9c -[_NSTiledLayer drawTile:inContext:] + 624
16 AppKit 0x00007fff8f4d79d2 -[_NSTiledLayerContents drawLayer:inContext:] + 176
17 QuartzCore 0x00007fff9739b95e -[CALayer drawInContext:] + 257
18 AppKit 0x00007fff8f4d7919 -[NSTileLayer drawInContext:] + 169
19 QuartzCore 0x00007fff9727c5a5 CABackingStoreUpdate_ + 3771
20 QuartzCore 0x00007fff9739b558 ___ZN2CA5Layer8display_Ev_block_invoke + 75
21 QuartzCore 0x00007fff9739b070 _ZN2CA5Layer8display_Ev + 1460
22 AppKit 0x00007fff8f4d7830 -[NSTileLayer display] + 119
23 AppKit 0x00007fff8fd7a0bf -[_NSTiledLayerContents update:shouldCallPrepareContent:] + 5174
24 AppKit 0x00007fff8f459d2b -[_NSTiledLayer display] + 389
25 QuartzCore 0x00007fff9738f052 _ZN2CA5Layer17display_if_neededEPNS_11TransactionE + 572
26 QuartzCore 0x00007fff9738f17d _ZN2CA5Layer28layout_and_display_if_neededEPNS_11TransactionE + 35
27 QuartzCore 0x00007fff97384934 _ZN2CA7Context18commit_transactionEPNS_11TransactionE + 280
28 QuartzCore 0x00007fff972797e1 _ZN2CA11Transaction6commitEv + 475
29 AppKit 0x00007fff8f6768b1 __37+[NSDisplayCycle currentDisplayCycle]_block_invoke.31 + 323
30 CoreFoundation 0x00007fff9176ad37 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
31 CoreFoundation 0x00007fff9176aca7 __CFRunLoopDoObservers + 391
32 CoreFoundation 0x00007fff9174b6d9 __CFRunLoopRun + 873
33 CoreFoundation 0x00007fff9174b114 CFRunLoopRunSpecific + 420
34 HIToolbox 0x00007fff90cabebc RunCurrentEventLoopInMode + 240
35 HIToolbox 0x00007fff90cabbf9 ReceiveNextEventCommon + 184
36 HIToolbox 0x00007fff90cabb26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
37 AppKit 0x00007fff8f244a54 _DPSNextEvent + 1120
38 AppKit 0x00007fff8f9c07ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
39 AppKit 0x00007fff8f2393db -[NSApplication run] + 926
40 AppKit 0x00007fff8f203e0e NSApplicationMain + 1237
41 SkySafari 5 Pro 0x0000000104ac4954 SkySafari 5 Pro + 6484
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x00007fff8f5a344e -[NSApplication _crashOnException:] + 109
1 com.apple.AppKit 0x00007fff8f676a32 __37+[NSDisplayCycle currentDisplayCycle]_block_invoke.31 + 708
2 com.apple.CoreFoundation 0x00007fff9176ad37 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
3 com.apple.CoreFoundation 0x00007fff9176aca7 __CFRunLoopDoObservers + 391
4 com.apple.CoreFoundation 0x00007fff9174b6d9 __CFRunLoopRun + 873
5 com.apple.CoreFoundation 0x00007fff9174b114 CFRunLoopRunSpecific + 420
6 com.apple.HIToolbox 0x00007fff90cabebc RunCurrentEventLoopInMode + 240
7 com.apple.HIToolbox 0x00007fff90cabbf9 ReceiveNextEventCommon + 184
8 com.apple.HIToolbox 0x00007fff90cabb26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
9 com.apple.AppKit 0x00007fff8f244a54 _DPSNextEvent + 1120
10 com.apple.AppKit 0x00007fff8f9c07ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
11 com.apple.AppKit 0x00007fff8f2393db -[NSApplication run] + 926
12 com.apple.AppKit 0x00007fff8f203e0e NSApplicationMain + 1237
13 com.simulationcurriculum.SkySafari5MacPro 0x0000000104ac4954 0x104ac3000 + 6484
Thread 1:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fffa6ff234a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fffa6ff1797 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9174c434 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9174b8c1 __CFRunLoopRun + 1361
4 com.apple.CoreFoundation 0x00007fff9174b114 CFRunLoopRunSpecific + 420
5 com.apple.CFNetwork 0x00007fff90888734 +[NSURLConnection(Loader) _resourceLoadLoop:] + 313
6 com.apple.Foundation 0x00007fff9316e8ad __NSThread__start__ + 1243
7 libsystem_pthread.dylib 0x00007fffa70e493b _pthread_body + 180
8 libsystem_pthread.dylib 0x00007fffa70e4887 _pthread_start + 286
9 libsystem_pthread.dylib 0x00007fffa70e408d thread_start + 13
Thread 2:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fffa6ff234a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fffa6ff1797 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9174c434 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9174b8c1 __CFRunLoopRun + 1361
4 com.apple.CoreFoundation 0x00007fff9174b114 CFRunLoopRunSpecific + 420
5 com.apple.AppKit 0x00007fff8f391f02 _NSEventThread + 205
6 libsystem_pthread.dylib 0x00007fffa70e493b _pthread_body + 180
7 libsystem_pthread.dylib 0x00007fffa70e4887 _pthread_start + 286
8 libsystem_pthread.dylib 0x00007fffa70e408d thread_start + 13
Thread 3:
0 libsystem_pthread.dylib 0x00007fffa70e4070 start_wqthread + 0
1 ??? 0x6e69740000000000 0 + 7956017760075513856
Thread 4:
0 libsystem_kernel.dylib 0x00007fffa6ffa44e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fffa70e448e _pthread_wqthread + 1023
2 libsystem_pthread.dylib 0x00007fffa70e407d start_wqthread + 13
Thread 5:
0 libsystem_pthread.dylib 0x00007fffa70e4070 start_wqthread + 0
1 ??? 0x0000000000000003 0 + 3
Thread 6:
0 libsystem_pthread.dylib 0x00007fffa70e4070 start_wqthread + 0
Thread 7:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007febdebd0800 rbx: 0x00006000006526f0 rcx: 0x0000000000000001 rdx: 0x0000000000000000
rdi: 0x0000600000c70240 rsi: 0x0000000000001106 rbp: 0x00007fff5b13b3f0 rsp: 0x00007fff5b13b3e0
r8: 0x0000000008000100 r9: 0x0000000000000000 r10: 0x00007fffac76d190 r11: 0x00000000000015ff
r12: 0x00007fff8fe6e00c r13: 0xfde760f6d01300bd r14: 0x00007fffa65d7040 r15: 0x000061000013fc20
rip: 0x00007fff8f5a344e rfl: 0x0000000000010202 cr2: 0x00007fffb92302e3
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
Binary Images:
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0x7fffa6ec6000 - 0x7fffa6ecbffb libdyld.dylib (433.5) <9B2AC56D-107C-3541-A127-9094A751F2C9> /usr/lib/system/libdyld.dylib
0x7fffa6ecc000 - 0x7fffa6eccffb libkeymgr.dylib (28) <7AA011A9-DC21-3488-BF73-3B5B14D1FDD6> /usr/lib/system/libkeymgr.dylib
0x7fffa6ecd000 - 0x7fffa6ed9fff libkxld.dylib (3789.70.16) <BD02EF3F-6E09-3A64-AB21-553D5B1D2859> /usr/lib/system/libkxld.dylib
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0x7fffa6f8e000 - 0x7fffa6f91ffb libsystem_configuration.dylib (888.60.2) <BECC01A2-CA8D-31E6-BCDF-D452965FA976> /usr/lib/system/libsystem_configuration.dylib
0x7fffa6f92000 - 0x7fffa6f95fff libsystem_coreservices.dylib (41.4) <7D26DE79-B424-3450-85E1-F7FAB32714AB> /usr/lib/system/libsystem_coreservices.dylib
0x7fffa6f96000 - 0x7fffa6faefff libsystem_coretls.dylib (121.50.4) <EC6FCF07-DCFB-3A03-9CC9-6DD3709974C6> /usr/lib/system/libsystem_coretls.dylib
0x7fffa6faf000 - 0x7fffa6fb5fff libsystem_dnssd.dylib (765.50.9) <CC960215-0B1B-3822-A13A-3DDE96FA796F> /usr/lib/system/libsystem_dnssd.dylib
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0x7fffa706a000 - 0x7fffa70c3ffb libsystem_network.dylib (856.60.1) <369D0221-56CA-3C3E-9EDE-94B41CAE77B7> /usr/lib/system/libsystem_network.dylib
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0x7fffa70d8000 - 0x7fffa70e0fe7 libsystem_platform.dylib (126.50.8) <897462FD-B318-321B-A554-E61982630F7E> /usr/lib/system/libsystem_platform.dylib
0x7fffa70e1000 - 0x7fffa70ebff7 libsystem_pthread.dylib (218.60.3) <B8FB5E20-3295-39E2-B5EB-B464D1D4B104> /usr/lib/system/libsystem_pthread.dylib
0x7fffa70ec000 - 0x7fffa70efff7 libsystem_sandbox.dylib (592.70.1) <4B92EC49-ACD0-36AE-B07A-A2B8152EAF9D> /usr/lib/system/libsystem_sandbox.dylib
0x7fffa70f0000 - 0x7fffa70f1ff3 libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib
0x7fffa70f2000 - 0x7fffa70f9ffb libsystem_symptoms.dylib (532.50.47) <3390E07C-C1CE-348F-ADBD-2C5440B45EAA> /usr/lib/system/libsystem_symptoms.dylib
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 32
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 8374
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=350.8M resident=0K(0%) swapped_out_or_unallocated=350.8M(100%)
Writable regions: Total=628.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=628.2M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 512K 4
Activity Tracing 256K 2
CG backing stores 60.7M 7
CG image 464K 39
CoreAnimation 155.5M 96
CoreUI image data 5532K 33
CoreUI image file 184K 5
Foundation 28K 3
Image IO 776K 32
Kernel Alloc Once 8K 2
MALLOC 376.2M 85
MALLOC guard page 48K 10
Memory Tag 242 12K 2
OpenCL 32K 5
SQLite page cache 64K 2
STACK GUARD 56.0M 8
Stack 11.0M 8
VM_ALLOCATE 1472K 22
__DATA 40.8M 302
__GLSLBUILTINS 2588K 2
__IMAGE 528K 2
__LINKEDIT 115.0M 14
__TEXT 235.8M 299
__UNICODE 556K 2
mapped file 87.6M 40
shared memory 16.4M 15
=========== ======= =======
TOTAL 1.1G 1015
Model: iMac17,1, BootROM IM171.0105.B26, 4 processors, Intel Core i5, 3,3 GHz, 8 GB, SMC 2.34f2
Graphics: AMD Radeon R9 M395, AMD Radeon R9 M395, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST2000DM001, 2 TB
Serial ATA Device: APPLE SSD SM0128G, 121,33 GB
USB Device: USB 3.0 Bus
USB Device: USB3.0 Hub
USB Device: GoFlexSatellite
USB Device: Apple USB SuperDrive
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Wacom Wireless Receiver
USB Device: Samsung S2 Portable
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 28.1
OK, I see why is is crashing, but I don't understand how it gets in that state. I need you to experiment a bit.
Are there any other user defined locations in the list? If not can you try adding one or two and see if you still have the problem?
Is the problem only when adding a location from the map? If you manually add a location, does it crash when you choose it?
We store user locations in this file:
"<home directory>/Library/Containers/com.simulationcurriculum.SkySafari5MacPro/Data/Library/Application Support/SkySafari 5 Pro/Locations.txt"
Could you locate this file and attach it to your response?
I have find the file Locations.txt, only 1 location in this file, the one I used yesterday. I have add a new location from the map, saved it en got OK saved. Then I took a location from the normal list and tried and after that I opened the user-defined list. However... one click in this menu and the program crashed. I looked in the txt file but no new location present. The one that is present can I not open. De file Location.txt is below.
LocationsVersion=3.0
UserLocation=BeginObject
UserLocationName=Privada Primera Adolfo López Mateos 5, Tlaxcala de Xicohténcatl, TLAX
UserLocationLongitude=-9.823149871826172e+01
UserLocationLatitude=1.931588935852051e+01
UserLocationAltitude=2.305000000000000e+03
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Hidalgo, Tuxtla Chico, CHIS
UserLocationLongitude=-9.216911315917969e+01
UserLocationLatitude=1.494030570983887e+01
UserLocationAltitude=4.980000000000000e+02
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Hidalgo 481, Tuxtla Chico, CHIS
UserLocationLongitude=-9.216989135742188e+01
UserLocationLatitude=1.494083309173584e+01
UserLocationAltitude=4.980000000000000e+02
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Negrete Ote 121-B, Tepeaca, PUE
UserLocationLongitude=-9.790247344970703e+01
UserLocationLatitude=1.896455574035645e+01
UserLocationAltitude=2.243000000000000e+03
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
I'm wondering if the accented characters (López) are causing a problem. Can you try adding a location but giving it a name like "My Location" just to see if that works?
I'm also confused because you say the file has only one location, but the pasted Locations.txt file has 4 entries (each BeginObject is a new location).
OK, I just tested this with accented characters in the location name. It does seem to cause a crash. I'm very surprised no one else has reported this.
I will try to get this fixed in an update, but in the meantime, just try changing the location name so it doesn't have any accents in it.
First I selected a location from the standard list. After that I chose a locatie from the map, a simpel one with no accents. This one I saved under the name My Location en got OK saved. Then I took again an location from the standard list. No problem. After that I tried to open the user-defined list but nothing happend. Only when I clicked in the menu the program crashed. All just plain letters, no accents. So, it is not only accents.
Is it possible that de Location.txt file is corrupted?
In the Location.txt file is this user-defined 'My Location' present but nevertheless did the program crash. Location.txt file below:
LocationsVersion=3.0
UserLocation=BeginObject
UserLocationName=Privada Primera Adolfo López Mateos 5, Tlaxcala de Xicohténcatl, TLAX
UserLocationLongitude=-9.823149871826172e+01
UserLocationLatitude=1.931588935852051e+01
UserLocationAltitude=2.305000000000000e+03
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Hidalgo, Tuxtla Chico, CHIS
UserLocationLongitude=-9.216911315917969e+01
UserLocationLatitude=1.494030570983887e+01
UserLocationAltitude=4.980000000000000e+02
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Hidalgo 481, Tuxtla Chico, CHIS
UserLocationLongitude=-9.216989135742188e+01
UserLocationLatitude=1.494083309173584e+01
UserLocationAltitude=4.980000000000000e+02
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Negrete Ote 121-B, Tepeaca, PUE
UserLocationLongitude=-9.790247344970703e+01
UserLocationLatitude=1.896455574035645e+01
UserLocationAltitude=2.243000000000000e+03
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=Calle Porfirio Díaz 126, Actopan, HGO
UserLocationLongitude=-9.894511413574219e+01
UserLocationLatitude=2.026397132873535e+01
UserLocationAltitude=2.008000000000000e+03
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
UserLocation=BeginObject
UserLocationName=My Location
UserLocationLongitude=-9.894511413574219e+01
UserLocationLatitude=2.026397132873535e+01
UserLocationAltitude=2.008000000000000e+03
UserLocationTimezone=-6.000000000000000e+00
EndObject=UserLocation
Your file still has a location name with accents (the first entry). You need to delete that. You can either just delete the file (make sure SkySafari is not running) or you can delete the first entry (from the first line with BeginObject to the first line with EndObject).
You were right, there was indeed yet an accent present. All deleted. Restarted, and it works perfect. So, it was indeed the accent that caused the crash. Now it is fixed.
For me the problem is solved. Many thanks Bill. Perfect job. By.
Paul
Great. I'm try to get a fix out before too long.