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Skybt connection issue

Celestron Nexstar 8 GPS with Nexstar + remote version 5.29.
I have a SKYBT and skysafari plus. The app tells me i am communicating with the scope but cannot connect. I have turned on, and off the set time, updated the firmware, changed the scope type to every celestron model and i am now at a loss. I have also used a tablet and a phone and neither will connect. I am using android as well. Please help me resolve this issue. Thanks.

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