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Why Are Some Audio Tours Not Playing? (We Can Not Reproduce - Is Anyone Else Experiencing This?)

David Stowe

February 24, 2021 19:16

Answered

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Some audio files play, others not. Using SkySafari 6 Pro on Android phone.

For instance, these audio file do not play:  M1, M8, M11, M13, M31, M35, M42, M44, M45, M51.

All the others play at least up to M50.  Haven't check beyond.  Strangely enough, it is only the popular ones that don't play.  What's wrong.  I experienced a similar thing with Sky Portal.

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3 comments

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  Keiron Smith February 25, 2021 15:48

  David, 

  Tested with SkySafari Pro 6.8.0.6 on Samsung S10 running Android 10.

  I do not have any issue playing audio tours for M1, M8, M11, etc.

  So, maybe something specific to your device?

  Try deleting and reinstalling.

  Thanks!

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  John Sillasen February 25, 2021 17:57

  I did test successfully as well, same version of Sky Safari and Android as Keiron. Only on a Samsung Note 9.

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  David Stowe March 17, 2021 01:59

  Thank you for checking. I have repeatedly uninstalled and reinstalled and get same result.  Must be my phone: Moto z play with Android 8.0.0.