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Why Is Time Off By One Hour? (Answer: Confirm Home Location & Daylight Savings Time)

The app is off an hour at the top of the screen.

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    Keiron Smith

    Aaron, 

    This is an issue with your chosen home location or day light savings time.

    Thanks!

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    Dion Greenman

    I also have the same problem.

    The current location verified via GPS and matches 2 other devices with the current version of SF6.

    Hours from GMT is also correct as compared to other devices.

    The "use current time" box is checked yet, the UTC at the bottom of the screen is showing 2 hrs behind actual.

    The problem device is a Samsung Galaxy Note 20 Ultra running the current updated Android 11.

    One device operating normally is a Samsung Galaxy Tab 10 Pro running Android 4.4.2. The other is an iPad Mini 4 with all current updates.

    The problem is definitely isolated to the Note 20. Both other devices are working properly.

    Please help!


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    Keiron Smith
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