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Why Is SkySafari 6 Pro Dropping The Celestron WiFi Connection? (Answer: Please Contact Celestron Support For Celestron WiFi Dropping Issues)

I recently purchased a Celestron NexStar Evolution and have had 8 observing sessions. I've had 2 successful sessions with SkyPortal and 1 with SkySafari 6 Pro. The remaining sessions were spent fighting with both applications for hours. The applications connect with the telescope, successfully align, and then begin repositioning towards my first target. Before the scope gets to the object, the application drops the WiFi connection. One time the scope aligned with the object and tracked for 30 minutes and then dropped the connection. Please help. This is very frustrating. I'd rather enjoy my nights than fight with technology.

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    Keiron Smith


    Make sure you are running the latest version of SkySafari - and that your hand controller is also running the latest firmware.  If you continue to struggle with the our apps and your Evolution mount then please contact Celestron Support regarding this query.

    Celestron writes the code related to alignment.  And, if there is a hardware issue related to your built-in Celestron WiFi, again, it is only them that can help.

    Phone: 1-800-421-9649


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