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[UX Issue]* Why Does The Screen Shake When Compass Mode Is Active?

João Lucas Laubstein Brandão

May 19, 2021 18:39

Answered

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I'm having a problem with the compass. It is shaking the screen when the compass is activated on the Galaxy S21. On my old device (Zenfone 5 2018) this did not happen. Is it a bug or is it some configuration I don't know about?

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6 comments

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  Keiron Smith July 13, 2021 21:30 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/907

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  Keiron Smith July 12, 2021 18:25

  João,

  Did this issue get resolved?

  Thanks!

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  João Lucas Laubstein Brandão July 12, 2021 19:27

  Hello, Keiron!

  I have the latest version of the app and when I have the compass activated, the screen keeps shaking, even though the device (Galaxy S21) is totally still.

  Thanks!

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  Keiron Smith July 12, 2021 19:35

  Can you please delete and reinstall, see if that resolves the issue.

  Thanks!

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  João Lucas Laubstein Brandão July 12, 2021 19:42

  Successfully reset and reinstalled. But it's still shaking the screen :(

  Thanks!

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  Keiron Smith July 12, 2021 20:38

  Please try re-calibrating the compass:

  https://www.solvemix.com/index.php/en/year-2020/calibrate-samsung-galaxy-s20-s20-or-s20-ultra-compass-solution.html

  Thx!