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Skysafari 7 Pro beta crashes again after download

I have Skysafari 7 Pro beta version 7.1.10.5  on my Samsung A12 , version 13. When I download Sksysafari completely,   there is a white screen on it, that says (in Dutch) : Skysafari 7 Pro does not react, plus: close app, wait, send feedback. Closing and starting again does not help. This is the same problem that I had before with SS7 Pro. 

I removed the app and downloaded again, still the same problem. Also restarted my phone, did not help.

What to do?

4 comments

  • 0
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    Keiron Smith

    Please create a screen recording of the issue with the SS7 app crashing, not responding, the error messages, etc.

    In the recording include the SS7 app and version (see Help > scroll to the bottom), Android software specs and device info.

    Share a link to the screen recording using DropBox or similar file sharing service.

    Developers are working on the issue, but it will would be helpful to see exactly what is happening on your device specifically.

    Thanks!

  • 0
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    Keiron Smith

    And please make sure you're running the latest beta.

  • 0
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    Npdejongh

    Hello Keiron,

    I loaded the latest beta Version   7.1.10.5

    After loading on my Samsung A12, version 13, at first the app functions. But when I close the app, and start it again, I get this screen, and it refuses further working. This is the screen:

  • 0
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    Keiron Smith

    Thank you.

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