I select a location in the Setting menu. It appears to select my location, but it will not hold it. Typically, the sky view is wrong or will temporarily be correct, but goto doesn't work with an error saying that the object is below the horizon event though I can see the object. Checking the location shows that the lat and long are incorrect. See the attached image. The location will have moved to somewhere near Tehran, Iran.
Date
Votes
5 comments
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Keiron Smith Please make a screen recording of this issue.
In the screen recording show
- The telescope PRESET configuration panels.
- The location set and when it changes.
- Your telescope actions and the ensuing error message.
Please also include the following info in your next reply:
- App and version number
- OS version number
- Device make and model
- Scope/mount make and model
- Hand controller firmware version number
- WiFi hardware (i.e. SkyFi 3)
- Serial cables
- Photos of setup
- Alignment type process via hand controller
- Etc.
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kerniew Thank you for the response. I will need some time to get this done.
Keith
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kerniew How do I get the recording to you?
Keith
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Keiron Smith Share a link using Dropbox or another similar file sharing service. Thanks!
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kerniew Here you go:
I am not hooked up to the telescope in the video. The video is only for #2 above. I would like to figure out what I'm doing wrong to make the location change. It is not in the video, but the live view is incorrect as well. It is interesting that the latitude doesn't change, but the longitude does.
FWIW, I haven't found any sequence to cause the location to change. The actions I did in the video are just some random things I thought to do.
- App and version number: SKYSAFARI 7 PRO, 7.3.1 (1103)
- OS version number: IOS 16.6.1
- Device make and model: Apple iPhone 13 mini
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