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[Live Sky] How Come Only 3000 Records Are Exported Out Of 7,109 Observation Entries? (Answer: We're Working On It - Read On!)

Hello folks,

Issue: only 3000 records exported out of 7,109 Observation entries.

Mac Chrome Version 120.0.6099.129 (Official Build) (arm64), iMac 24 M1, OS v14.2.1

Steps to Reproduce: When I use Import and Export My Data from LiveSky via CSV, only 3000 records are exported. I haven't tried the OAL Export as I can't read XML. 

I also looked for a method to export them from Starry Night Pro v8.1.1.2079 Mac, but couldn't see something similar.

Enjoy the holidays!

Best,

Mark Force

 

6 comments

  • 0
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    Kyle Hendicks

    Thank you Mark, I'll look into this a get a fix out soon.

    Kyle Hendricks

  • 0
    Avatar
    Dirtbagpook

    Hello Kyle, Thank you for reply. That would be fantastic! Having a back up of my observations is a comforting thought, and a great way to start the new year. 8^)

    Best,

    Mark F

  • 0
    Avatar
    Dirtbagpook

    Hello Live Sky gurus,

    You folks have a full plate, but I'm curious if this issue is going to be addressed in an update this year.

    Thanks for the update!

    Best,

    Mark F

  • 0
    Avatar
    Kyle Hendicks

    Hello Mark,

    Sorry, this seems to have slipped through the cracks. I did look into it and there was a limit placed on the query for performance reasons. I just bumped the limit to 10,000. This will be deployed to production early next week.

    Kyle

  • 0
    Avatar
    Dirtbagpook

    Thank you for the update Kyle -- that is good news!

    Also, but you already know this, please ensure the user can export page 2 etc. Thanks in advance.

    Best,

    Mark

  • 0
    Avatar
    Dirtbagpook

    Hello Kyle,

    Here are the results of my current test using the same hardware but with the current build of Mac Chrome [Version 129.0.6668.100 (Official Build) (arm64)]. When I use the Export feature in LiveSky the following number of records are exported from 8171 Observations:

    1. To CSV: 3,004 rows/records. I assumed they are the same but didn't check.

    2. To OAL: Zero records, 9 byte file. Upon opening the file in either Mac Safari or Mac Chrome, the following error is observed:

    >>>>BEGIN SNIP

    This page contains the following errors:

    error on line 1 at column 1: Start tag expected, '<' not found

    Below is a rendering of the page up to the first error.

    [nothing is displayed]

    >>>END SNIP

    I look forward to your reply.

    Best,

    Mark

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