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How Come The SkySafari Time Zone Is Off By 1 Hour, And Issues Slewing To Objects, And Crashing Too

Update March, 28th, 2024:

I been reading the android forum and noticed that it's a lot of issues with SS7 Pro running on Android, I thought was just me but several users with any kinds  of troubles and no one answer or fix, two weeks early I post issue with SS7 Pro running on my Galaxy S22 Ultra with screenshots videos log info showing info device and app and time zone, then they ask me what device O.S app version are you running (lol), after they said fix just update app, so I go to the app store and there is nothing!! Then they say issue fix in I.O.S and not yet Andorid, lasts nights I realized that I have a lot more issues like screen frezze, after successfull align 3 stars i.e Canopus Sirius and procyon, click go to Canopus and the crosshair is faraway from target and can't do a realign, if I click slew to the right slew go crazy to the right and don't stop, if I click slew up same thing, the worst thing no one's answer and issues fine thx, thats disappointing, this is not a free app, we pay for something we expected to work as should be with our devices. (Sorry for my english)

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Hi friends, I'm in Chile currently we are in summer time -3 GMT till April 06, I open the app 7 Pro and display wrong time -4 GMT, so if change to -3 then  changes don't save, app crash and can't make anything, app and phone Galaxy S22 Ultra running with lasts firmware, I've checked the app in a Xiaomi M8 and same issue, I've checked the skyportal app in both phones and same issue, so I thought the problem it's in the code/time cause before the summer-winter time was in March but developers don't know, attached a log file video and screenshots if someone could help me I appreciate, tia 

 

Log for process ID: 9929

SkySafari Pro, ver 7.3.0.4

 

--------- beginning of main

03-16 18:02:07.454 23300 23300 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.sendRequestForNetwork(ConnectivityManager.java:4412)] [android.net.ConnectivityManager.registerDefaultNetworkCallbackForUid(ConnectivityManager.java:4976)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4943)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4917)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.startTracking(NetworkStateTracker.java:89)] [androidx.work.impl.constraints.trackers.ConstraintTracker.addListener(ConstraintTracker.java:71)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:99)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.schedule(GreedyScheduler.java:157)] [androidx.work.impl.background.greedy.DelayedWorkTracker$1.run(DelayedWorkTracker.java:75)]

03-16 18:02:07.475 23300 23300 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.unregisterNetworkCallback(ConnectivityManager.java:5086)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.stopTracking(NetworkStateTracker.java:112)] [androidx.work.impl.constraints.trackers.ConstraintTracker.removeListener(ConstraintTracker.java:86)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:97)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.removeConstraintTrackingFor(GreedyScheduler.java:222)] [androidx.work.impl.background.greedy.GreedyScheduler.onExecuted(GreedyScheduler.java:208)] [androidx.work.impl.Processor.onExecuted(Processor.java:304)] [androidx.work.impl.Processor$FutureListener.run(Processor.java:377)]

03-16 18:02:57.633 5840 5895 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.sendRequestForNetwork(ConnectivityManager.java:4412)] [android.net.ConnectivityManager.registerDefaultNetworkCallbackForUid(ConnectivityManager.java:4976)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4943)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4917)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.startTracking(NetworkStateTracker.java:89)] [androidx.work.impl.constraints.trackers.ConstraintTracker.addListener(ConstraintTracker.java:71)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:99)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.schedule(GreedyScheduler.java:157)] [androidx.work.impl.Schedulers.schedule(Schedulers.java:119)] [androidx.work.impl.WorkManagerImpl.rescheduleEligibleWork(WorkManagerImpl.java:701)] [androidx.work.impl.utils.ForceStopRunnable.forceStopRunnable(ForceStopRunnable.java:223)] [androidx.work.impl.utils.ForceStopRunnable.run(ForceStopRunnable.java:110)] [androidx.work.impl.utils.SerialExecutor$Task.run(SerialExecutor.java:91)] [java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)] [java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644)] [java.lang.Thread.run(Thread.java:1012)]

03-16 18:02:57.760 5840 5840 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.unregisterNetworkCallback(ConnectivityManager.java:5086)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.stopTracking(NetworkStateTracker.java:112)] [androidx.work.impl.constraints.trackers.ConstraintTracker.removeListener(ConstraintTracker.java:86)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:97)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.removeConstraintTrackingFor(GreedyScheduler.java:222)] [androidx.work.impl.background.greedy.GreedyScheduler.onExecuted(GreedyScheduler.java:208)] [androidx.work.impl.Processor.onExecuted(Processor.java:304)] [androidx.work.impl.Processor$FutureListener.run(Processor.java:377)]

03-16 18:04:24.481 5840 5840 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.sendRequestForNetwork(ConnectivityManager.java:4412)] [android.net.ConnectivityManager.registerDefaultNetworkCallbackForUid(ConnectivityManager.java:4976)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4943)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4917)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.startTracking(NetworkStateTracker.java:89)] [androidx.work.impl.constraints.trackers.ConstraintTracker.addListener(ConstraintTracker.java:71)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:99)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.schedule(GreedyScheduler.java:157)] [androidx.work.impl.background.greedy.DelayedWorkTracker$1.run(DelayedWorkTracker.java:75)]

03-16 18:04:24.499 5840 5840 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.unregisterNetworkCallback(ConnectivityManager.java:5086)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.stopTracking(NetworkStateTracker.java:112)] [androidx.work.impl.constraints.trackers.ConstraintTracker.removeListener(ConstraintTracker.java:86)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:97)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.removeConstraintTrackingFor(GreedyScheduler.java:222)] [androidx.work.impl.background.greedy.GreedyScheduler.onExecuted(GreedyScheduler.java:208)] [androidx.work.impl.Processor.onExecuted(Processor.java:304)] [androidx.work.impl.Processor$FutureListener.run(Processor.java:377)]

03-16 18:04:39.824 5840 5840 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.sendRequestForNetwork(ConnectivityManager.java:4412)] [android.net.ConnectivityManager.registerDefaultNetworkCallbackForUid(ConnectivityManager.java:4976)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4943)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4917)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.startTracking(NetworkStateTracker.java:89)] [androidx.work.impl.constraints.trackers.ConstraintTracker.addListener(ConstraintTracker.java:71)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:99)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.schedule(GreedyScheduler.java:157)] [androidx.work.impl.background.greedy.DelayedWorkTracker$1.run(DelayedWorkTracker.java:75)]

03-16 18:04:39.843 5840 5840 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.unregisterNetworkCallback(ConnectivityManager.java:5086)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.stopTracking(NetworkStateTracker.java:112)] [androidx.work.impl.constraints.trackers.ConstraintTracker.removeListener(ConstraintTracker.java:86)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:97)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.removeConstraintTrackingFor(GreedyScheduler.java:222)] [androidx.work.impl.background.greedy.GreedyScheduler.onExecuted(GreedyScheduler.java:208)] [androidx.work.impl.Processor.onExecuted(Processor.java:304)] [androidx.work.impl.Processor$FutureListener.run(Processor.java:377)]

03-16 18:05:43.721 8815 8815 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.sendRequestForNetwork(ConnectivityManager.java:4412)] [android.net.ConnectivityManager.registerDefaultNetworkCallbackForUid(ConnectivityManager.java:4976)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4943)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4917)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.startTracking(NetworkStateTracker.java:89)] [androidx.work.impl.constraints.trackers.ConstraintTracker.addListener(ConstraintTracker.java:71)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:99)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.schedule(GreedyScheduler.java:157)] [androidx.work.impl.background.greedy.DelayedWorkTracker$1.run(DelayedWorkTracker.java:75)]

03-16 18:05:43.746 8815 8815 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.unregisterNetworkCallback(ConnectivityManager.java:5086)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.stopTracking(NetworkStateTracker.java:112)] [androidx.work.impl.constraints.trackers.ConstraintTracker.removeListener(ConstraintTracker.java:86)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:97)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.removeConstraintTrackingFor(GreedyScheduler.java:222)] [androidx.work.impl.background.greedy.GreedyScheduler.onExecuted(GreedyScheduler.java:208)] [androidx.work.impl.Processor.onExecuted(Processor.java:304)] [androidx.work.impl.Processor$FutureListener.run(Processor.java:377)]

03-16 18:07:03.370 9929 9929 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.sendRequestForNetwork(ConnectivityManager.java:4412)] [android.net.ConnectivityManager.registerDefaultNetworkCallbackForUid(ConnectivityManager.java:4976)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4943)] [android.net.ConnectivityManager.registerDefaultNetworkCallback(ConnectivityManager.java:4917)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.startTracking(NetworkStateTracker.java:89)] [androidx.work.impl.constraints.trackers.ConstraintTracker.addListener(ConstraintTracker.java:71)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:99)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.schedule(GreedyScheduler.java:157)] [androidx.work.impl.background.greedy.DelayedWorkTracker$1.run(DelayedWorkTracker.java:75)]

03-16 18:07:03.408 9929 9929 D ConnectivityManager: StackLog: [android.net.ConnectivityManager.unregisterNetworkCallback(ConnectivityManager.java:5086)] [androidx.work.impl.constraints.trackers.NetworkStateTracker.stopTracking(NetworkStateTracker.java:112)] [androidx.work.impl.constraints.trackers.ConstraintTracker.removeListener(ConstraintTracker.java:86)] [androidx.work.impl.constraints.controllers.ConstraintController.replace(ConstraintController.java:97)] [androidx.work.impl.constraints.WorkConstraintsTracker.replace(WorkConstraintsTracker.java:106)] [androidx.work.impl.background.greedy.GreedyScheduler.removeConstraintTrackingFor(GreedyScheduler.java:222)] [androidx.work.impl.background.greedy.GreedyScheduler.onExecuted(GreedyScheduler.java:208)] [androidx.work.impl.Processor.onExecuted(Processor.java:304)] [androidx.work.impl.Processor$FutureListener.run(Processor.java:377)]

7 comments

  • 0
    Avatar
    Keiron Smith

    Please update your app, this is fixed.  Thanks!

  • 0
    Avatar
    Keiron Smith

    Leo, 

    Developers will release a fix for the Time Zone issue on Android asap.

    On Android, this is a Time Zone issue specific only to users in the location of Chile.  It does not affect all Android users.

    Regarding any crashing or slewing issues, please create a screen recording that shows what is happening.  This is the best way to help the developers identify what the origin of the issue is.

    Thanks!

  • 0
    Avatar
    Keiron Smith

    Regarding other crashing issues reported in our Android community forum, SS7 previously had an issue running on older Android devices.  These issues have since been resolved in an app update.  Since you're using a new phone, Galaxy S22 Ultra, your issues are probably not related to the other reports that can be found in the Android forum.

    Please send the screen recording that demonstrated the slewing and crashing issues.

    Thanks for your patience.

  • 0
    Avatar
    Leo Arango

    Hi, i clear cache/data uninstall app, restart phone and install 7 Pro beta, the issue with time gone, it's working better but Its a big delay when start to slew/ change direction (I know this) the app starts to move crosshair before engines and when I'm in the target the crosshair it's far away from target and can't align it, sometimes when slewing I release the button and scope continues slewing 😔

  • 0
    Avatar
    Keiron Smith

    The sticky button issue is known and developers are working on it.

    Please send a screen recording that demonstrates any slewing and crashing issues.

    Thanks for your patience.

  • 0
    Avatar
    Keiron Smith

    What mount are you using?  What Preset for connection?

  • 0
    Avatar
    Leo Arango

    Hi, I'm using az mount (Celestron 130 SLT), I know is a cheapest mount but that's the best I can afford at least for now, with good alignment gives me 20 pics 15/20 secs exposure

    I found a issue when turning on/off night mode, the app close, I open it again connect to scope and alignment persists, that's a very good point I don't have to do a new alignment at 1 am in the middle of desert in a full darkness sky in a ghost town, video issue in link, other issue is after receiving an incoming call, the system starts tho show SS7 no response every 10 secs and makes me close app and lost alignment (don't have the video) I don't expected the call nighter the issue

     

    https://drive.google.com/file/d/1LApiNo5K6mdJhH43skZu73VywJBaUxsc/view?usp=drivesdk

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