I purchased my Orion telescope new in the box, but the Starry Night access code says it has been already used.
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Sophie Cheng Hello Tim,
I am sorry to hear about that.
Please submit a ticket request for assistance here:
https://support.simulationcurriculum.com/anonymous_requests/new
Provide the following information in the ticket. Do not post this information here. I will arrange for a download replacement.
1. Full name
2. Complete mailing address.
3. Phone number.
4. Email Address
5. Starry Night product (i.e. Pro Plus, Pro, Enthusiast, etc.)
6. Orion Store OrderBest,
Sophie
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