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Starry Night access code already used.

I purchased my Orion telescope new in the box, but the Starry Night access code says it has been already used.

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    Sophie Cheng

    Hello Tim,

    I am sorry to hear about that. 

    Please submit a ticket request for assistance here:

    https://support.simulationcurriculum.com/anonymous_requests/new

    Provide the following information in the ticket. Do not post this information here. I will arrange for a download replacement.

    1. Full name
    2. Complete mailing address.
    3. Phone number.
    4. Email Address
    5. Starry Night product (i.e. Pro Plus, Pro, Enthusiast, etc.)
    6. Orion Store Order

    Best,

    Sophie

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