I have a CGEM 8" Celestron. I have noticed that after a certain level of movement in the RA, it stops responding to the hand control. I checked the battery pack powering the,mount/ hand control and it is supplying 12V.
What might be causing it to stop the RA movement after certain level of movement? Are the worm gears too tightly meshed?
I am going to call Celestron since it is still under warranty but wanted to get an idea if somebody has seen this issue.
Thanks for any help