For Starry Night queries please also consult the Starry Night yahoo group: http://tech.dir.groups.yahoo.com/group/StarryNight/
For Ascom specific queries please see the Acom-Talk yahoo group: http://tech.groups.yahoo.com/group/ASCOM-Talk/
Yahoo members have decades of experience and expertise with Starry Night, operating systems, troubleshooting, telescopes, etc.