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I cannot get Starry Night Pro Plus 6 to open on my MacBook Pro

I have Starry Night Pro Plus 6.4.3 my MacBook Pro running OS 10.8.3. It will not open. I downloaded a new version of GL view from the App Store. Tried reinstalling the update to 6.4.3. Any help would be most appreciated.

5 comments

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    Keiron Smith

    1. Right-click (or control-click) the application in question and choose “Open”

    2. Click the “Open” button at the next dialog warning to launch the app anyway

    Does that work?

    There isn't anything to be worried about. Please see this KB article for a further clarification & workarounds.

    https://support.simulationcurriculum.com/entries/21952013-starry-night-can-t-be-opened-because-it-is-from-an-unidentified-developer-10-8-x

     

     

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    Joseph Shreve

    I have a similar problem (Starry Night appears to be damaged), but control-clicking and selecting open does not work.  I get the same error message - Starry Night appears to be damaged and the iMac cannot open.

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    Keiron Smith

    Hi Joseph,

     

    Please submit a ticket request for assistance.

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    leif ernstsen

    Hi. I get the same answers to the same promlem, as Joseph. have just send a ticket.

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    Sophie Cheng

    Hello Leif,

    Please submit a ticket request here so we can better assist you:

    https://support.simulationcurriculum.com/anonymous_requests/new

    Best,

    Sophie

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