0

I cannot get Starry Night Pro Plus 6 to open on my MacBook Pro

Tepozman

May 29, 2013 22:20

None

Follow

I have Starry Night Pro Plus 6.4.3 my MacBook Pro running OS 10.8.3. It will not open. I downloaded a new version of GL view from the App Store. Tried reinstalling the update to 6.4.3. Any help would be most appreciated.

• Facebook
• Twitter
• LinkedIn

5 comments

• 0
  
  Keiron Smith May 30, 2013 22:09

  1. Right-click (or control-click) the application in question and choose “Open”

  2. Click the “Open” button at the next dialog warning to launch the app anyway

  Does that work?

  There isn't anything to be worried about. Please see this KB article for a further clarification & workarounds.

  https://support.simulationcurriculum.com/entries/21952013-starry-night-can-t-be-opened-because-it-is-from-an-unidentified-developer-10-8-x

   

   

• 0
  
  Joseph Shreve August 20, 2013 17:58

  I have a similar problem (Starry Night appears to be damaged), but control-clicking and selecting open does not work.  I get the same error message - Starry Night appears to be damaged and the iMac cannot open.

• 0
  
  Keiron Smith August 20, 2013 21:24

  Hi Joseph,

   

  Please submit a ticket request for assistance.

• 0
  
  leif ernstsen December 24, 2015 12:04

  Hi. I get the same answers to the same promlem, as Joseph. have just send a ticket.

• 0
  
  Sophie Cheng December 30, 2015 17:09

  Hello Leif,

  Please submit a ticket request here so we can better assist you:

  https://support.simulationcurriculum.com/anonymous_requests/new

  Best,

  Sophie