New post
0

Unable to Reinstall Pro Plus 6

I recently bought a new laptop and want to reinstall PP6 on it. I have the serial # / license key from my last purchase. I downloaded it from the website and installed it, but when I tried to open the program it says something like "cannot open because file QTCF.dll is missing" and then "you need version 6 or higher of Quicktime." I downloaded and installed version 7 of Quicktime, but it still won't open. Any advice? Can I just move the Starry Night PP6 folder from my old laptop? ( But I searched the directory, and there is no file QTCF.dll even on my previous laptop either ).

 

Thanks.  Derek 

1 comment

  • 0
    Avatar
    Keiron Smith

    Hi Derek,

    Please right click Starry Night and choose "Run as Admin".  Does that fix the QT error message?

Please sign in to leave a comment.