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I purchased Deep Space Explorer over a decade ago. Can I exchange my old copy for a more up-to-date copy that will play on my PC with Windows 10 operating system?

Thomas Mitchell

April 17, 2016 01:40

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My copy of Deep Space Explorer was purchased over a decade ago and was designed for PCs with Windows XT operating system or before. Can I mail you in my copy for an up-to-date free copy that will play on Windows 10?

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  Sophie Cheng April 26, 2016 16:19

  Hello Thomas,

  Unfortunately, Deep Space Explorer is a very old program that will not work with newer operating systems anymore. We do not offer free upgrades (but free software updates). However, we offer discounted upgrade paths. Please see our upgrade options here:

  https://store.simulationcurriculum.com/collections/upgrades

  If you need any additional assistance, please submit a new ticket request here:

  https://support.simulationcurriculum.com/anonymous_requests/new

  Best,

  Sophie