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SN7 Installer doesn't display first screen

When I open the installer the first screen I see is Preinstallation. It has a Start button but that doesn't need to be pushed. Eventually it hangs and quits on a message saying that a file is in use by another program.

I have tried installing after a boot, with nothing else running, using Administrator privileges, and ensuring Win 7 has all updates in place. I tried it with two different downloads and on two different laptops.

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