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The Moon is just showing as a black disk

Grigsby John

February 27, 2015 20:18

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Hi, no image is showing for the moon - just a black disk, even when the moon is supposed to be full. Have I accidentally

clicked on something that has hidden it from being displayed? Thanks. John

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5 comments

• 0
  
  Keiron Smith March 03, 2015 18:53

  Hi John,

   

  What Starry Night program, and version are you using?  Please look in Help ---> About Starry Night.

  Also, what OS are you using?

  Thanks!

• 0
  
  Margaret Berendsen August 22, 2015 23:23

  I am having the same problem - in addition, NO IMAGES of any of the planets display either.

  I'm using Starry Night Pro 7.3.0

  iOS X 10.7.5

  Both just installed on my MacBook within the last 36 hours.

• 0
  
  Keiron Smith August 24, 2015 18:10

  HI Margaret,

   

  Please go into Starry Night Pro ---> Preferences ---> Shaders ---> User Advanced Hardware <--- uncheck this option; i.e. turn it off.

   

  Does that fix it?

  
  Thanks! 

• 0
  
  Margaret Berendsen August 24, 2015 20:10

  Yes, like a charm, thanks!

  Your assistance is much appreciated!

• 0
  
  Keiron Smith August 24, 2015 20:17

  An excellent result, Margaret!  

   

  At this time, some of the Starry Night high performance graphics are not supported on your graphics card, so, you'll need to keep that option unchecked.  

   

  Clear Skies!