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What Can I Do Since Upgrading To Microsoft Windows 10 And Old SN Discs Do Not Work? (Answer: Upgrade To SN8)

Want to at upgrade from Pro 6 to Pro 7, but not sure if Starry Night will be compatible with the new Microsoft Windows 10 Upgrade next month.

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11 comments

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    Keiron Smith

    Starry Night 7 will be fully compatible with officially released public version of Windows 10.

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    Margenau

    Starry Night 7 does not work in Windows 10.  It comes up with the following error:

    The program can't start because MSVCP100.dll is missing from your computer.  Try reinstalling the program to fix this problem.

     

     

  • 0
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    Sophie Cheng

    Hello,

    Starry Night Version 7 has been tested on Windows 10. The missing file is related to Microsoft Visual C++:

    http://answers.microsoft.com/en-us/windows/forum/windows_other-performance/msvcp100dll-missing/9a687c31-0619-4ee9-b511-020985e29b5f?auth=1

    Please submit a ticket request so we can better assist you here:

    https://support.simulationcurriculum.com/anonymous_requests/new

    Best,

    Sophie

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    Paul Brugger

    I recently upgraded from Windows 8 to Windows 10.  Starry Night won't run.  I am getting a message that Open GL isn't running.  Is there a fix for this?

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    Sophie Cheng

    Hello Paul - 

    Have you also updated your graphics card with the Windows 10 update?

    Please submit a ticket request so we can better assist you here:

    https://support.simulationcurriculum.com/anonymous_requests/new

    Best,

    Sophie

  • 0
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    michael kachurak

    I want to upgrade from pro 6 version 6.3 and want to go to pro 7.  When I use my current Key Code, it will not accept it.

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    Keiron Smith

    Hi Michael, 

    We'll take this up in a private ticket.

  • 0
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    Scott Slinde

    Will starry night 7 pro work with 2018 Microsoft go

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    Keiron Smith

    HI Scott,

    SN7/SN8 will not install on Window 10 S Mode.

    "A lot of the criticism faced by Windows 10 S Mode boils down to the fact that it restricts users from installing third-party programs. "

    If you can switch out of S Mode, into the full version of Windows 10, then yes, you should be able to.

    Thanks!

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    John Vernon

    Hi

    Trying to install version 5 discs onto my new windows 10 computer.

    It hangs after the first disc and wont run disc two to install...

    Can i use this or will i need an updated version?

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    Keiron Smith

    Hi John, 

    SN5 & SN6 discs can not be used to install Starry Night on Windows 10 and the latest versions of macOS.  Please upgrade to SN8.  

    You will get a significant discount.

    Please see here: https://store.simulationcurriculum.com/collections/upgrades

    1. Choose your V8 program.
    2. Choose your Upgrade Discount:
    3. Enter your previous registration:

    Thanks!

     

    Thanks!

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