1. Simulation Curriculum Corp.
  2. Community
  3. SkySafari 6 | Android Apps
New post
0

SkySafari 6 Does Not Sync Obseravations Or Lists To LiveSky Using An Older Android Device

I have SkySafari 6 Pro with a table and a phone.  The tablet is much older and doesn't have an android version that supports SS 7.  Since about 7 months ago, when I create observing lists or observations on the tablet, they won't show up in LiveSky or in my phone. 

I have just purchased SS 7 on my phone and am about to get a new tablet.  What's the best way to get the lists / observations from my old tablet into LiveSky, exported to my phone, synced to my new tablet, or in SS 7 somehow so that I can see them on my phone and new tablet?

If I go into LiveSky settings and choose Go To LiveSky.com, it says "You can't launch LiveSky until you have internet access."  Trying to login with a different account gives the same message.  I can browse the internet just fine.

Date Votes

9 comments

  • 0
    Avatar
    Keiron Smith

    Thanks for your report, Bryan!  Developers are aware of the issue.

    I'm going to create a ticket here to request further personal info about your data.

  • 0
    Avatar
    Keiron Smith

    Solution ETA is about one week.

    Thanks for your patience, Bryan!

  • 0
    Avatar
    Bryan Hamilton

    Thanks. Will it be an app update?

  • 0
    Avatar
    Keiron Smith

    I'm not sure.

  • 0
    Avatar
    Bryan Hamilton

    Ok. If I start using SkSafari 7 on my other devices and login to LiveSky with them then will my tablet still sync up the missing info correctly once this gets fixed?

  • 0
    Avatar
    Bryan Hamilton

    Any progress on this? -Thanks

  • 0
    Avatar
    Keiron Smith

    Yes, we are testing an internal beta, which we will probably give to you tomorrow.

  • 0
    Avatar
    Bryan Hamilton

    Ok. Just let me know when. Thanks

  • 0
    Avatar
    Bryan Hamilton

    Both my devices just ran SkySafari updates last night and now my tablet is prompting me to back up to LiveSky.  Is that the update you mean?

Please sign in to leave a comment.