Greetings,
I just selected the DSS image for NGC 7789 in SS7 Pro. It returned the image for NGC 6811, which is nowhere near NGC 7789.
I would appreciate any help you can give.
John
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Auto-Bot [AI-Reply] **Incorrect DSS Image for NGC 7789 in SkySafari 7 Pro**
It seems you're experiencing an issue where selecting the DSS image for NGC 7789 returns the image for NGC 6811 instead. Here are some steps you can take to troubleshoot and potentially resolve this issue:
### Steps to Resolve the Issue:
1. **Check Object Selection**:
- Ensure that you are correctly selecting NGC 7789 in the SkySafari app. Sometimes, a simple misclick can lead to selecting the wrong object.
2. **Update the App**:
- Make sure that you are using the latest version of SkySafari 7 Pro. Updates often include bug fixes and improvements that could resolve your issue.
3. **Clear Cache**:
- If the app allows, try clearing the cache or resetting the app settings. This can sometimes resolve issues with incorrect data being displayed.
4. **Re-download DSS Images**:
- Go to the settings in SkySafari and look for an option to re-download or refresh the DSS images. This can help if the images are not correctly linked to their respective objects.
5. **Contact Support**:
- If the issue persists, consider reaching out to SkySafari support. Provide them with details about the problem, including the steps you've taken and any screenshots if possible.
6. **Check Online Resources**:
- Look for forums or user groups related to SkySafari. Other users may have experienced similar issues and could offer solutions.
### Additional Tips:
- When using the observing planner, ensure that your location settings are accurate to get the correct visibility information for celestial objects.
- Familiarize yourself with the app's features to make the most of your observing experience.
If you have any further questions or need additional assistance, feel free to ask!
Sources:
- No relevant data is available.
[Zeus]
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