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How To Resolve Erratic Behaviour At Start? (Answer: Need More Info For Troubleshooting)

I have been using SkySafari for years with great satisfaction. Suddenly, version 7Pro (Android) is showing erratic behavour: daylight is always on anytime of the day; Sun and Moon has disappeared etc...Reinstalling from scratch has solved the issue for a few runs and then the issue has reappeared. I have tried to force stop, to clear cache. No way to fix it. Any suggestion?

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    Ros Hartigan

    When did this behaviour start?

    Can you please provide a screenshot of the erratic behavior ?

    Can you please attach a log?  You can derive the log by opening SkySafari/Help, scrolling to the bottom and selected 'Email Android Log'.  Once you've emailed the log to yourself,  attach it here.

    -Ros

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