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No Response To Bug Reports In Many Weeks (Months!)

Sorry but I am close to uninstalling SNPPbeta 7.  I have been trying to get support since autumn for basic bugs in SNPP 7 beta but all I have received is 'we are busy with other software (!) and so I had to abandon using it on my scope.  In Jan I got another (thanks for waiting) post but nothing since then.  It is now March.

Seven more days and I must uninstall it and concentrate on other things.  Sorry ....  it had so much potential but when it won't store basic info (eg display Messiers) it is too problematic.

Lawrence Harris

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    Keiron Smith Official comment

    Hi Lawrence, 

    We are beta-testing and releasing SkySafari 6 for OS X in the next couple of weeks.  After that I'll will try to push out a Starry Night update with fixes for issues reported.  ETA April/May.

    If you have access to Mac OS X you are welcome to beta test SkySafari 6 as well.

    Thanks for your continued patience.

     

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