When I go to "connect" my scope the program crashes (NEQ6 - Skywatcher 100ED). It had been working fine. It does this on 2 computers both loaded with new version of SN7.
Anyone had this happen and know how to fix it?
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Keiron Smith Hi Jamie,
We are waiting for an opportunity to remote. But, in the meantime I'm adding a little background, and asking some questions.
The operating system is windows 10 home.
The version of SNPP7 is 7.6.3.1373 leEW.- Have you tried right-clicking and run as admin? This could be a permissions issue.
- Are you running any antivirus or security software on both of these computers?
- Was SNPP7 working properly on both Windows 10 computers previously?
- What happened to the Pro Plus 7 version that was working fine? What has changed since then? Why did you reinstall SNPP7?
- Please try reinstall Ascom, as maybe there is an issue with the version installed along with Pro Plus 7.
Thanks!
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