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Starry Night Pro Plus 7 | 7.6.3 Update Fails on macOS El Capitan (Solution: Download A New Installer From Your Links)

Here is the post from the Yahoo group.

I have Starry Night Pro Plus 7 on my Mac running El Capitan. Recently when I open it it tells me that an update is available (to 7.6.3, I think) and offers to install it. Once I agree, it downloads and begins to unzip. Invariably, after a significant period of time I get the error message “Update Error! An error occurred while extracting the archive” and I have to cancel the update. I’ve tried this numerous times and it just.doesn’t.work.

I have tried to find a stand-alone update at simulationcurriculum.com, and failed at that, too.

Um, help?

David Craig

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    Keiron Smith

    Hi David, 

    Please download a new installer from your download links (I've resent the email).  Check that the installer works (i.e. it successfully downloaded completely).  Quit the installer.  Delete your current Starry Night Pro Plus app.  Make a new installation.

    Thanks!

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