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[UX Issue] Missing Satellites (Unresolved)

Jwhelton 99

September 25, 2018 18:25

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I have a degree in computer programmer and B.S in Computer Science. it seems to me the problem ( Current Satellites option being blank when this options is choose) It seems the link between Current Satellites and the database data is broken. I tried checking show satellites and updating minor data.  both with out success.  Choosing satellites off the search menu worked in Sky Safari 5.  I just got Sky Safari 6 Pro and it dose not work.  I have been a user of Sky Safari pro since 4.  When I choose Satellites the error I get is no data to display.  I am open to suggestions

thanks

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4 comments

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  Bill Tschumy September 25, 2018 18:35

  This is the first we've heard of any problem with Satellites, other than a one day outage about 2 months ago.

  When you update the Minor Body Orbit Data, how many objects does it say were updated?  I just did it on Android and got 810,117 solar system objects updated.

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  Keiron Smith September 25, 2018 19:53

  Checked my app, version 6.0.3.28.

  When i first searched for Current Satellites the list was empty.  After updating the minor body data the Current Satellites list was full.

  
  
  
  

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  Bill Tschumy September 25, 2018 20:12

  Looks like you are running Plus, not Pro.  That is the correct number of objects for Plus.

  So it looks like things are working now?  I see satellites in the satellite list and satellites on-screen.

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  Bill Tschumy September 25, 2018 20:31

  Oops, I see that it was Keiron's post I was responding to, not James.

  James, I still need to know how many objects are show as updated when you do a "Update Minor Body Orbit Data".