I'm using SS6 plus on my ipad mini with IOS12.1. I am able to connect with my Celestron GOTO GT mount through the SkyPortal WIFI adapter and Access Point configuration. With only the app running, I have a delay of about 15 sec. for any button I press on the screen. Also, I am not able to change any of the app settings while connected. I get no response when I touch the on/off buttons. Why is this happening and how can I fix it? Thanks.
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13 comments
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Keiron Smith Hi Bruce,
Do you have another iDevice to test with, see if the issue is reproducible.
Thanks!
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Bruce Abrams Keiron,
I've tried with my ipad and with my iphone. I get the same delay problem.
Here's what I've tried:
-Forgot all other wifi signals on the ipad. Just connected to SkyQ35
-I went through all the Wifi troubleshooting steps listed on the Celestron website. I tried to connect through access point but it never connected.
- Same thing happened with SkyPortal App.
Is there a way to connect with a wired adapter?
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Keiron Smith Bruce,
The baseline requirement for Celestron support in SkySafari 4/5/6 is Celestron firmware version 4.0 or higher.
What firmware is in your HC?
If your HC has a RS232 port you could connect via our SkyWire.
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Keiron Smith Also, if you have a friend with a another different Celestron WiFi adapter you would do well to borrow and test with that. I think this is a hardware issue.
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Bruce Abrams How can this be hardware related if the SkySafari app works great when not wifi connected. Reading posts in Cloudy Nights forum suggests that this is a common problem.
I have firmware version HC5.29.7137
MC 5.21
Unfortunately, no one to swap adapters.
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Keiron Smith The problem occurs when you connect to Celestron WiFi Adapter <- this is the hardware I think is at issue.
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Bruce Abrams Should I talk to Celstron?
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Keiron Smith Yes, I think you should swap it if you can.
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Bruce Abrams Celestron will replace module. Will try when received and let you know. Thanks.
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Keiron Smith Excellent, Bruce!
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Bruce Abrams Seems you were correct. The replacement unit works much better. No delays so far. Thanks.
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Keiron Smith Very nice, Bruce! Thanks for letting me know. Clear skies!
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Bruce Abrams Keiron,
Though there are no delays in the software, I tried to align my scope this weekend and had no luck. I tried Connect and Align. I moved to 3 stars and then it said alignment failed. Twice. I selected Mars on the screen and press align after it was centered in the eyepiece. Gave me "align success" but when I hit goto something else it panned in the wrong direction. I found the software Bullseye located 180 degrees from where my scope was pointing. How do I get the Bullseye moved to my scopes position? Thanks.
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