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Why Is Skysafari 6 Plus + Samsung Galaxy Note 9 Constantly Freezing For 3-5 Seconds Everytime I Slew The Telescope?

Brandon McFarland

November 06, 2018 05:13

Answered

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I just purchased SkySafari 6 plus. i really like the app except when connecting to my telescope it freezes constantly for about 3-5 seconds every time i slew the telescope to the point where its not usable. I have the Note 9 so it is a brand new fast phone. Is  anyone else having this issue? 

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3 comments

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  Keiron Smith November 06, 2018 19:27

  Hi Brandon, 

  What scope and connection device are you using?

  Thanks!

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  Brandon McFarland November 06, 2018 21:10

  Celestron CGEM II + WIFI dongle

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  Keiron Smith November 06, 2018 21:56

  Hi Brandon, 

  There are known issues with Celestron WiFi modules.  Please contact Celestron support.  Please see here:

  SkySafari 6 Plus + Celestron GT + Celestron WiFi Adapter = Slow Responses (Solution: Replaced Celestron WiFi Adapter And New One Works Properly)

   

  That customer got a replacement which worked perfectly thereafter.

   

  Thanks!