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SkyFi3 not broadcasting SSID

I purchased skyfi3 9-12 months ago, I dont recall exactly. I'm just getting some time to look at my astro gear again due to busy travel schedule. I opened packaging for first time and fully charged it. I powered it on and tried to connect from galaxy s9, galaxy s4 tablet and win 10 pc. No skyfi ssid is visible. I tried the reset procedure with no response (no flashing data led, unit just powers up). Can you help? Thanks.

4 comments

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    Bill Tschumy

    Brett,

    Did you ever get this resolved?  It sounds like you may have a defective unit.

    Bill

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    Brettweb

    I figured it was defective and could get no further help, so I threw it away.

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    Bill Tschumy

    I'm sorry no got back to you in a prompt fashion.  You can always call our office if you are not getting satisfaction in the forums.

     

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    Brettweb

    I emailed as I did not have time during day to call. Email response was that I should post and seek help on the forum. Thanks for checking in

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