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SkySafari 6 + SkyFi 3 + SkyWatcher AZ EQ6 + iPhone XS iOS 2.1.3 = Slow Response To Buttons, Nav, GoTo, Etc (Answer: Can Not Be Reproduced On Other Devices)

hi

Hardware - skyfi 3, iphone xs 256gb ios 12.1.3 , skywatcher AZEQ6

Replication: once you connect the iphone to skyfi network and connect in SS6, the application becomes really sluggish i.e takes 1-2 seconds to respond to buttons, navigate, goto etc. Dont recall this happening on iphone 7 256gb same ios version.

let me know if need any more info. Note this happens on multiple uses every time and have replicated over different days

Jamie

3 comments

  • 0
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    Bill Tschumy

    Jamie,

    We haven't noticed this ourselves.

    What do you have as the "Readout Rate" in the Setting > Telescope Setup?  "4 per second" is the default.

    You might try rebooting your phone to see if that helps.  If you still have the problem then you might capture a scope log file and send it to me for analysis.  Enable that option in the Telescope Setup settings and then connect and use the scope for a few minutes.  Then you can use the Files app to see the scope log file and send it to me (or you can use iTunes File Sharing).  Send it to "bill@simcur.com".

  • 0
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    Jamie

    hi Bill sent logs to Keiron too FYI, tried rebooting, still reoccurs, readout rate default 4 .

    - regards Jamie

  • 0
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    Keiron Smith

    Hi jamie, 

    Your logs are cued for review, we'll have a reply asap.

    Thanks for your patience.

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