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Unfortunately, SkySafari Plus 6 (6.3.1.44) Has Stopped, Need Help ASAP (Answer: We Are Working On It!)

Very dissatisfied customer, paid $14.99 through Google Play Store back in April 2019 for this app and now it does not function. I have it installed on two different device Samsung Galaxy S7 Phone and Samsung S4 Model SM-T337A tablet both installation functioned correctly before 7-18-19 (6.3.1.44 Package Update). After new update I get "Unfortunately, SkySafari Plus 6 has stopped" when selecting (Settings, Search, Tonight) icons after app start. I have sent report crash log though the app after it crashes. This app functioned perfectly before this last update on both devices to run my DSC set up on my dobsonian telescope. I am attending my local Star Party 7-27-19 and need this app to work properly again at least on my tablet. I need your help!!! I have completely wiped and reinstalled Android on the tablet and reinstalled SkySafari, still no luck, same probblem. Is there a way to install a pervious package before the 6.3.1.44 Package Update? I need to get the app working again before 7-27-19.

3 comments

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    Keiron Smith

    Apologies, Brian!  We are working on an update to resolve these issues.  What Android OS are you running on each device?

    Thanks for your patience.

  • 0
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    Brian Palmer

    Android 5.0 Lollipop

  • 0
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    Keiron Smith

    This is fixed in the beta testing Plus 6.3.2.45 on Android 4.4.2.

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