0

[Bug]* Help Menu Link Crashes in SkySafari 6.5.0.1 On iOS 9.3.5

Dean

August 12, 2019 06:07

Planned

Follow

This bug was originally posted by Richard Lovison, in the post "Help issue with the Plus version". It did not receive any developer attention. I am re-posting the issue here under a more descriptive topic name.

                    *****************************************
This appears to be a bug with SkySafari Plus and Pro, v6.5.0.1 running under iOS 9.3.5 on the iPad 2.

The SkySafari Help System crashes to the iOS home screen when the user taps on most any of the selections.
Some selections will display the next help page, but then crashes when a further item is selected.

The bug was reported by Richard Lovison on July 31, 2019 and reproduced by myself using the same iPad model and iOS version.

See the attached image for my own findings.

• Facebook
• Twitter
• LinkedIn

5 comments

• 
  Keiron Smith August 19, 2019 21:40 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/503

• 0
  
  Dean August 19, 2019 21:27

  It seems that this bug is being ignored by the Simulation Curriculum developers.

  Could you take a moment to acknowledge it and say whether it will be fixed or not?

• 0
  
  Keiron Smith August 19, 2019 21:33

  Apologies, we released an update to fix issues and I thought this was included.  We will get this fixed in the next update.

  Thanks!

• 0
  
  Dean December 17, 2019 02:24

  We are now up to SkySafari version 6.5.3.4 and these Help Menu crashes are still occurring.

• 0
  
  Keiron Smith December 17, 2019 14:58

  Hi Dean, 

  The bug was worked on.  A fix should be coming.  Can't say when, sorry.  But, thanks for pinging us about this issue again.