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Why Can't I Update Minor Body Orbit Data For 3 Weeks? (Answer: Issue On Android OS 4/5 Only - Best To Use A Newer Version Of Android OS)

In the past if you hit 'Update Minor Body Orbit Data' under Solar System tub in Settings it would hum a while and then return the report. Some thing like "120,000 bytes downloaded 10,000 solar system objects updated".

For the last three weeks however when I try to update I get back "downloaded 183 bytes, updated 0 objects". I checked with SS6p support and they say it means that SS6p can't connect to the Minor Planet Center server. I checked Minor Planet Center webpage and it seems that the server is online.

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28 comments

  • Avatar
    Keiron Smith Official comment

    DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/505

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    Keiron Smith

    Hi Andre, 

    I'm using SS Pro 6.3.2.46 on Android 9, and updated successfully.  See here.

    1. What app and version are you running?  
    2. What OS?
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    Andre

    Hi Keiron. I have been using this future for a few months since I upgraded to SS6pro with no problems until ~3 weeks ago. Otherwise, SS6pro is able to connect to the internet. For instance I can load and view DSOs photos under 'info'.

    SS Pro ver 6.3.2.46

    Android 4.4.4 on DROID Maxx

     

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    Keiron Smith

    Thanks, Andre.  I think this is an Android 4 issue that we can fix in the next update.

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    Andre

    Thanks Keiron! Good to hear that you are supporting older phones.

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    - Volcane -

    +1

    Have been having exactly the same issue for some time now (possibly since last SS6Pro update).
    Tried un-installing / re-installing the application with no change.
    Running SkySafari 6 Pro (6.3.2.46) on Android 4.4.4.

    While the issue might sound insignificant, it is in fact quite serious. For example:
    The ISS location is off by so much that is is displayed near the Nadir when in fact it is above the Horizon and high in the sky. I did double check that time, date and location are all correct.
    This is how I became aware of the issue in the first place. 

    Please see screenshot below:

     

    Any progress on identifying / resolving the issue towards the next release / patch?

    Thanks,

    -= Volcane =-

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    Keiron Smith

    Hi Volcane,

    I'll update here when an update with a fix is on the way.

    Thanks for your patience.

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    - Volcane -

    Much appreciated :-)

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    Gspith

    Happy New Year!

    Same problem with Android 5.0.1 and SkySafari 6 Pro (6.6.0.1).

    Thanks

    George

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    Andre

    Hi Keiron

    I have noticed that recent update did not fix the problem. Are you still working to fix the issue?

    Thanks.

     

     

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    Gspith

    Hi.

    Problem remains after latest update.

    Thanks.

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    - Volcane -

    Same here. Issue persists.

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    Thierry Sam

    Same problem here! I can't update my SkySafari's Minor Body Orbit Data anymore. It's always the same update results, "Downloaded 183 bytes, updated 0 solar
    system objects." I'm running SkySafari Plus 6.6.4.10 on Android 5.0.2. Can anyone please help? Thanks.

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    Simon Street

    I also have this issue with Prof on Android 4.4.2

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    Thierry Sam

    This problem is now fixed with the latest update. Thanks a lot!

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    Gspith

    Problem fixed at last. Thank you.

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    Andre

    Works now, good job guys!

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    - Volcane -

    Indeed. Thank you for addressing this unique (old OS) issue.
    We can finally un-install SkySafari 5 :)

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    Keiron Smith

    You're welcome, enjoy!

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    Gspith

    Hello. I' am afraid same problem is back again.

     

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    Simon Street

    Yep it's back except reports 0 bytes. Last version reported 183 bytes.

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    - Volcane -

    Same here.

    Problem is back with "Downloaded 0 bytes" as described above.
    Also, "Last Updated" field is stack on date of last successful update (May 23rd, 2020, in my case)

    Running SkySafari 6 Pro (6.7.0.8) on Android 4.4.4.

     

  • 0
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    Andre

    Yes, same here. Can't update with downloaded 0 bites
    and last successful update in May

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    Thierry Sam

    For me, last successful update was 30 May 2020. The calendar is also not working.

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    Steve Huff

    I am running SkySafari6Plus on a 10 inch Android 5 tablet. I have tried multiple times in the last few days to update the minor bodies data and each time it has returned "Downloaded 0 bytes; Updated 0 solar system objects". SS6P reports minor bodies data last updated on 7/10/2020 05:04:27. I updated the app on 07/10/2020.

    SkySafari6Plus is working fine on my 7 inch Android 9 tablet.

    Is there any new info on this problem?

    Thanks

  • 0
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    Dion Greenman

    Android Tablet SM-T520 running Android 4.4.2 and SSP 6.7.2.0 will not update minor body orbit data.

    Samsung Galaxy Note 8 SM-950U running Android 9 and SSP 6.7.2.0 updates minor body orbit data without issue.

    iPad Mini 4 MK892LL/A running iOS 13.6 (17G68) and SSP 6.7.2.4 updates minor body orbit data without issue.

    Will we get an update to correct the issue with older Android OS's or do I need to shuffle my preferred SSP 6 installation to another device?

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    Thierry Sam

    The problem is now fixed (again). I was able to update my Minor Body Orbit Data today on Android 5! Thanks.

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    - Volcane -

    Same here. Thanks for the pointer!
    Interesting to note that no update to the app was required.
    Thanks!

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