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Why Is My New SkyFi 3 Is Completely Dead If Not Plugged In? (Answer: RMA For Replacement)

Keith

September 25, 2019 11:03

Answered

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Hi,  I used my SkyFi when I bought it recently after charging it,  but now it's dead whan not connected to a charger.  If I branch it to the charger,  the charging light flashes rapidly,  and pushing the button causes it to power on.  If I disconnect it however (even after charging all night),  it is completely dead.

Can you help?

 

Regards

Keith Giddings

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5 comments

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  Keith September 25, 2019 11:08

  BTW,  it's a SkyFi 3,  and I bought it in February.

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  Keiron Smith September 25, 2019 16:52

  Hi Keith, 

  Yes we can help.  We will contact you about an RMA.

  Thanks!

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  Keith September 25, 2019 21:52

  ok,  thank you.

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  Mark October 17, 2020 23:56

  Same problem here. So many I know that I have recommended SkyFi3 to have had so many stability issues. It might be time to consider changing to Nexus I guess...

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  Keiron Smith October 19, 2020 16:16

  Mark,

  We will contact you about an RMA.

  Thanks!

  .