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Can't get skyfy to connect to SkySafari 6 plus

Can't seem to make the connection from SkyFy 3 to SkySafari 6 Plus app

3 comments

  • 0
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    Keiron Smith

    Hi Sarah, 

    SkyFi 3 creates its own WiFi network, which can be seen, and connected to via your mobile device (in WiFi Network settings).  

    1. Do you see the SkyFi WiFi network?
    2. Can you connect to the SkyFi network via your mobile device?

    Thanks!

  • 0
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    Sarah Gonzales

    1. Yes
    2. Yes

    The problem seems to be getting it to realize it's connected from the telescope to the app. It just won't connect within the app.

  • 0
    Avatar
    Keiron Smith

    Hi Sarah,

    1. What telescope make/model?
    2. How have you connected SkyFi 3 to the telescope?
    3. What ScopeType have you selected in Settings > Telescope Setup?
    4. Have you star aligned your telescope BEFORE trying to connect with SkySafari?  If not, please do so.

    Thanks!

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