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Can't get skyfy to connect to SkySafari 6 plus

Sarah Gonzales

November 15, 2019 21:26

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Can't seem to make the connection from SkyFy 3 to SkySafari 6 Plus app

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3 comments

• 0
  
  Keiron Smith November 28, 2019 22:21

  Hi Sarah, 

  SkyFi 3 creates its own WiFi network, which can be seen, and connected to via your mobile device (in WiFi Network settings).  

  1. Do you see the SkyFi WiFi network?
  2. Can you connect to the SkyFi network via your mobile device?

  Thanks!

• 0
  
  Sarah Gonzales December 02, 2019 05:22

  1. Yes
  2. Yes

  The problem seems to be getting it to realize it's connected from the telescope to the app. It just won't connect within the app.

• 0
  
  Keiron Smith December 02, 2019 16:44

  Hi Sarah,

  1. What telescope make/model?
  2. How have you connected SkyFi 3 to the telescope?
  3. What ScopeType have you selected in Settings > Telescope Setup?
  4. Have you star aligned your telescope BEFORE trying to connect with SkySafari?  If not, please do so.

  Thanks!