1. Simulation Curriculum Corp.
  2. Community
  3. SkySafari 6 | Android Apps
New post
0

SkySafari 6 Pro Spanish Localization Crasher (Answer: Fix In Next Update)

Hi there, Since some day during December (2019) my SkySafari 6 PRO installation started to crash everytime I tried yo get information of stars and other objects when tapping on the chart. I would really appreciate some hints on how to fix this as I heavely rely on this wonderful app to plan and organize my obdervations. I'm on an Android OS 10 and tried to reinstall several times to no avail. Happy new year!
Date Votes

5 comments

  • Avatar
    Keiron Smith Official comment

    DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/562

  • 0
    Avatar
    Keiron Smith

    Hi Carlos, 

    1. Main menu > Help > scroll to the bottom > what is the app and version number?
    2. What Android device?
    3. What Android OS?
    4. What language priority?
    5. Is it really ANY start or deepsky object?

    Thanks!

  • 0
    Avatar
    Carlos J. Dommar

    Sorry for the late reply Keiron. I have been lately using a different sky simulation app (not my fav) for planing my observation planning and forgot to drop by to see if I had received any feedback.  Going through your questions:

    1. The app is SKYSAFARI PRO VER 6.6.4.10

    2. The Android Device is a OnePlus 6 Snapdragon 845 8GB RAM - 256 GB ROM

    3. Android version 10, OxygenOS version 10.3.1

    4. Both the mobile's and SkySafari 6 Pro default languages are currently Spanish, I don't mind to set the app to English (however I haven't found the way how to change the language of the app to, for example, English).

    5. Major, brighter stars (e.g. Rigel, Betelgeuse, Aldebaran, etc) have no problem showing information and the app behaves as expected. The problem rises when trying to access or search for the vast majority of the others stars/objects. The app simply crashes when attempting to access the info of these other objects.

    I really hope you can put me in the right track to solve this problem as I absolutely love this app and well I paid for the PRO version and I would not expect less.

    I am looking forward to hearing from you soon. Many thanks!

    Carlos

  • 0
    Avatar
    Keiron Smith

    Thanks, Carlos, we will get this fixed in the next update!

  • 0
    Avatar
    Carlos J. Dommar

    Great to hear that Keiron! 

    How do I know when is the next update released? How long that would take?

    Many thanks, 

    Carlos

Please sign in to leave a comment.