Hi Keiron and other SkySafari PRO 6 developers
I just want to rescue this thread as I see it can be buried and lost easily. During last December 2019 my Sky Safari Por 6 app installation stop working properly. I described in my original post as:
"Since some day during December (2019) my SkySafari 6 PRO installation started to crash everytime I tried yo get information of stars and other objects when tapping on the chart. I would really appreciate some hints on how to fix this as I heavely rely on this wonderful app to plan and organize my obdervations. I'm on an Android OS 10 and tried to reinstall several times to no avail. "
Some time after Keiron ask some questions that I answer here:
- Main menu > Help > scroll to the bottom > what is the app and version number?
The app version is SKYSAFARI PRO VER 6.6.4.10
- What Android device?
The Android Device is a OnePlus 6 Snapdragon 845 8GB RAM - 256 GB ROM
- What Android OS?
Android version 10, OxygenOS version 10.3.1
- What language priority?
Both the mobile's and SkySafari 6 Pro default languages are currently Spanish, I don't mind to set the app to English (however I haven't found the way how to change the language of the app to, for example, English)
- Is it really ANY start or deepsky object?
Major, brighter stars (e.g. Rigel, Betelgeuse, Aldebaran, etc) have no problem showing information and the app behaves as expected. The problem rises when trying to access or search for the vast majority of the others stars/objects. The app simply crashes when attempting to access the info of these other objects.
I really hope you can put me in the right track to solve this problem as I absolutely love this app and well I paid for the PRO version and I would not expect less.
I am looking forward to hearing from you soon. Many thanks!
Carlos
