Hi, I took up the free offer today for the free Apollo Lunar Missions add-on. However, no matter how many times I try the system after signing into the App store says "purchase could not be completed". This is very disappointing as I upgraded from 5 Pro to 6 Pro at cost for this very reason. Please advise. (I was able to download the Interactive HR diagram.) Chris
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4 comments
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Pedro Braganca Hi Chris, i just tried it on two iOS devices for my own sanity and the purchase ($0.00) went through ok. Is this the message you see:
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Dr Chris Higgins No it’s not that specific message. Seems like SS folk are aware of the problem and trying to fix it. After I posted I realised I should have posted in the MAC OS section. I’m running 10.15.4 on my MacBook.
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Pedro Braganca I see, ya that only affected the Mac apps. We just literally released an update to the MacOS apps today - give it an hour or so and you should see an update available. We're hopeful it works - Apple wasn't very helpful - so we tried a few things. Thanks - please report back after the update.
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Dr Chris Higgins Hi Pedro, no there is no update available and the download still doesn't work.
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