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[LiveSky Sync Issues]* Equipment List & Observation Log Equipment Disappearing

I use SkySafari Pro 6 on an Android Device and LiveSky.com on PC for managing my observation logs. Regulary I give more than one telescope and 3-4 eyepieces for an observation. I can save this observation in SkySafari and it seems ok for a while. But but after a while, some of the recorded equipment data disappears: only the last recorded telescope and eyepiece remain on the equipment list on Livesky.com. And a little later the observation log is refreshing on the android SkySafari, and the equipment list is reducing there too.

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    Keiron Smith Official comment
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    Keiron Smith
    1. In Help > scroll to the bottom > what version of SS6 Pro?
    2. What Android OS?
    3. Are you only using SkySafari 6 Pro on Android or OS or are you syncing with SS6 Pro on another device too?
    4. Are you using and syncing to Starry Night at all?

    Thanks!

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    Avatar
    tfuzessy

    I use SS6 Pro on three Android devices (Huawei P20, Samsung Galaxy A70 and  Blue Stacks Android emulation on a Windows 10 PC). The software versions:

    Huawei P20: Android 10, SS6Pro 6.7.2.0

    Samsung Galaxy A70: Android 10, SS6Pro 6.7.2.0

    Blue Stacks emulation: Android 7.1.2, SS6Pro 6.3.2.46

    I'm syncing SS6 Pro among all of these devices, and I use LiveSky.com for managing observation lists and export observations.

    I am not using Starry Night at all.

     

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    tfuzessy

    How can I sign in to the starrynight.unfuddle.com site?

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    tfuzessy

    Is there any solution to this problem? Or is it a known limitation, that you can use only one telescope and one eyepiece for a specific observation?

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    tfuzessy

    Hello,

     

    Any information about this problem?

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    Ros Hartigan

    We are currently looking into it.

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    Avatar
    tfuzessy

    Any news about this problem?

     

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    Ros Hartigan

    Yes.  We have a fix and will be creating new builds in the next few days.  Thanks for your patience and bringing this to our attention!

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    Chris
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