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[Minor Orbit Update]* Update Of Minor Body Orbit Data Shows 0 Bytes Received

Searching the Brightest Comets section in SkySafari 6 Pro does not show Comet NEOWISE (C/2020 F3), which is now a naked eye object!

What gives??

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11 comments

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    Keiron Smith Official comment

    DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/658

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    Keiron Smith

    Go to Settings > Solar System > Update Minor Body Data

    Neowise is included, Mag 1.5 at this time.

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    Pedro Braganca

    Also make sure the time is set to todays date.  

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    Paul Jensen

    I am a (very) long-time iOS SkySafari 6 Pro customer. The problem I am having is that the "Update Minor Body Data" appears to be timing out. I have tried multiple times over two days, and have even re-installed the app. Regardless, when I try to update I eventually get "0 bytes received" message. Is this because heavy request load because of interest in C/2020 F3, or some other cause? Any other remediation options? /PGJ

     

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    Sophia Meta

    I have the same problem, 0 downloaded. Any advice?

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    Keiron Smith

    Hi Paul, Sophia, 

    1. What app and version are you using? Help > scroll to bottom
    2. What OS version are you running?

    Thanks!

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    Paul Jensen
    • SkySafari 6 Pro, Ver 6.7.2.4
    • iOS 13.5.1

    I've encountered this problem both on an iPhone SE and an iPad.

     

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    Keiron Smith

    Hi Paul, 

    If you are using a data connection please trying using WiFi and vice versa.

    I also have the same versions but do not find any issue updating Minor Orbit Data

    • SkySafari 6 Pro, Ver 6.7.2.4
    • iOS 13.5.1
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    Keiron Smith

    Also, another user reported success after repeatedly trying to update Minor Orbit Data; i.e. on the 3rd attempt the data downloaded.

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    Simon Taylor

    The minor body orbit data for SkySafari 6 Pro takes over a minute to download on my connection. Examining the traffic with mitmproxy reveals that SkySafari returns the "Downloaded 0 bytes" error before the update file has finished downloading.

    Configuring mitmproxy to serve the update file from the LAN allows the update to complete successfully.

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    Keiron Smith

    Thanks, Simon, for sharing your solution for success!

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