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Why Is Starry Night 8 SkyGuide Blank? (Answer: Ask Support For The Workaround!)

Michel Petitpas

February 21, 2021 03:19

Answered

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Hi. Just upgraded to Pro Plus and can no longer access subject page. Did not have that issue prior to upgrade ... 

Thanks.

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34 comments

• 0
  
  Dlucas February 11, 2022 02:19

  One week later - and no response... regarding a problem that keeps getting reported by multiple users.

• 0
  
  Dlucas February 11, 2022 19:32

  Fixed!!!!!!!!!!!!!!!!!

  Keiron came up with a fix for my issue. I'll let him explain. Thank you Keiron!

• 0
  
  Keiron Smith February 14, 2022 16:59

  Michel Petitpas, as a workaround, if you reinstall your versions of Starry Night Celestron alongside Pro Plus, then the SkyGuide in Pro Plus will work properly.

  Thanks, Dlucas, for your efforts to resolve this issue.

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  Dlucas February 14, 2022 17:01

  You're our hero, Keiron.