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Getting msg saying driver requires further installation

Running Starry Night Celestron SE 8.  Can't connect to telescope (Celestron 11 EdgeHD with NexStar+ HC, 5.31.9200; MC firmware is 7.17.0025).  When I try to Configure no COM shows up.  My OS device settings show I am connected to COM 6, but there is a msg: Device USB\VID_15A2&PID_A50F\_CGX_v1 requires further installation.  I uninstalled and reinstalled.  Same result.  Searched for driver updates: none found.  OS is MS 10 Pro on a Surface.

 

 

 

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