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[OpenGL]* MacOS Catalina Security Update 2021-007 Crashes SN8 (Answer: Apple Security Update 2021-2008 Catalina Fixes The Issue!)

Hi,

I've had to install SN8 for classes taken at Queen'sU. All was well until I recently proceeded with Mac's updates. Since then, SN8 will not launch. I tried deleting everything and redownloading the software, but to no avail. Here is an excerpt of the error message I keep receiving. Please help, thanks!

 

Process: Starry Night College [1207]
Path: /Applications/Starry Night College 8.app/Contents/MacOS/Starry Night College
Identifier: com.simulationcurriculum.starrynight.college.8.osx
Version: 8.1.1 (2083)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Starry Night College [1207]
User ID: 501

Date/Time: 2021-11-01 14:14:03.821 -0400
OS Version: Mac OS X 10.15.7 (19H1519)
Report Version: 12
Anonymous UUID: B3B86630-8EB8-A8DD-E40A-9ED153373D16

Sleep/Wake UUID: 85893145-EB03-42CD-8F05-5FE7A61A7832

Time Awake Since Boot: 6900 seconds
Time Since Wake: 5700 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called

Application Specific Signatures:
Graphics kernel error: 0xfffffffb

Date Votes

17 comments

  • Avatar
    Keiron Smith Official comment

    DevOps reference: https://starrynight.unfuddle.com/a#/projects/7957/tickets/by_number/10392

  • 1
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    Richard Holland

    Hi Jenny

    See my post as well!

    Richard

  • 0
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    Richard Holland

    The only way to get round this is to re-format your drive unfortunately and re-install Catalina but don't do any updates (well not the 2021-007 security one). 

     

  • 0
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    Jenny-Kate Sgarbi

    Thanks Richard! I've emailed user support and hoping we can find a fix shortly.

  • 1
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    Keiron Smith

    Thanks Richard, Jenny-Kate, for your patience, we are working on it.

  • 0
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    Keiron Smith

    Stephen Cook

  • 0
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    Richard Holland

    Hi Jenny

    Keiron got his MBP (early 2013) to work after the update. The only difference was that his MBP is the 15" model whereas mine is the 13". This means he also has the dual graphics option with both the NVidia GT 650M and the Intel HD 4000. I only have the Intel HD 4000 graphics and so I concluded that maybe his is working as there is a driver incompatibility only with the Intel HD 4000 chip and  not with the NVidia GT650M.

    I would be interested what your model is (i.e. early 2013, screen size, RAM, CPU  and graphics). You can get all of that info from clicking the Apple logo on the top left.

    Best regards

    Richard

  • 1
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    Jenny-Kate Sgarbi

    Hi Richard,

    Here's the info:

  • 1
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    Keiron Smith

    There is a long thread here about the issue: https://discussions.apple.com/thread/253309962

  • 1
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    Richard Holland

    Hi Jenny,

    Please see my post : [Gatekeeper]* Why Does Catalina Security Update (19H1519) Crash Starry Night 8? (Answer: Read On!) – Simulation Curriculum Corp.

    As Keiron says above there is an ongoing Apple forum thread on the issue. The prognosis does not look good I am afraid. In the mean time you could backup your system, boot with command + r and reinstall Catalina. Then download security update  006 and stick with that until (or if)  Apple fix the problem.

    Meilleures salutations!

    Richard

  • 0
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    Richard Holland

    Thank you for showing the spec of your MBP. Like me you are stuck with Catalina!

    Richard

  • 0
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    Raymond de Groat

    I'm sorry I didn't see this post before. I'm having the same issue. SE8 Enthusiast crashes at launch. Apple has listed this Mac model as Catalina compatible, but is it really? https://support.apple.com/en-us/HT210222

  • 0
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    Keiron Smith

    Just want to remind everyone that updating to Big Sur or Monterey is another solution for this problem.

    Is Catalina the last OS supported on your MacBook?

  • 0
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    Richard Holland

    Hi Keiron

    Big Sur I think is not compatible with machines with Intel HD 4000 graphics (i.e. those less than around  mid 2013?). 

    Cheers

    Richard

  • 0
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    Keiron Smith

    If anyone in this thread would like to try a new build of SN8 we have a beta ready.

    https://beta.starrynight.com/reqreg.php

    Once your beta account is approved please download and install the latest Pro Plus build:

    (8.1.2.2229 - November/29/2021 14:57 EST) (Size: 2.80GB)

    Thanks!

  • 0
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    Keiron Smith

    Get the latest Apple Catalina Security Update here: https://support.apple.com/en-us/HT212981

    ^^^ Fixed!

  • 0
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    Richard Holland

    Phew! thanks Apple.

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