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Local Astronomy Events > Error Message: Unable To Retrieve (Public Release) - And Link Not Even Available On For SS6 Pro Or SS7 Pro (1027) On iPadOS

iPhone iOS: 15.0.2 ... iPhone 12 pro Max

If you are in SkySafari 7 Pro Help section and choose "Local Astronomy Events" you get following message:

Night Sky Network 
Unable to retrieve
Please check your internet access or try again later.

 

On SkySafari 6 Pro, this all works.

 

 

11 comments

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    Keiron Smith Official comment
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    steve wright

    And by the way ... great update to the software! Looking good.

     

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    Keiron Smith

    Steve, 

    1. Please attach a screenshot of the "Local Astronomy Events" tab/button.
    2. Please attach a screenshot of the error message.

    Thanks!

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    steve wright

    Here they are ... first image is Sky Safari 6 Pro version on my phone. 2nd version is Sky Safari 7 Pro on same phone. Sky Safari 7 Pro Events do not work. I would add, that I am beta tester for SkySafari 7 Plus and I am getting the same event problem. I am not sure if you have moved SF 7 Plus to the app store yet.

     

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    Keiron Smith

    Thank you, Steve, but I am still lost...

    How are you getting to that 'Local Astronomy Events" page?

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    steve wright

    Oh, yes, sorry.

    First is after you touch menu at bottom

     

    2nd is after you touch help. 

     

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    Keiron Smith

    Funny that, I do not find it in either SS6 Pro or SS7 Pro for iPad.

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    steve wright

    That’s very strange… on my iPad 6th gen I am seeing the local astronomy events running iOS 14.6 … I will upgrade iOS and see if it goes away.

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    steve wright

    I just upgraded iPad 6th gen to iOS 15.1 and I see the Local Astronomy Events. You should check it out on another device.

     

     

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    Keiron Smith

    Thanks, Steve!  Developers will figure it out.

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    Marie Lott

    I have been having the same problem with “Local Astronomy Events” in SS7P, both on my iPhone 13 Pro Max and my old iPad Pro (Gen 1). On the iPhone, the link to Local Astronomy Events (in the Help menu between Basic Concepts and Links) goes to an error message that says “Night Sky Network: Unable to retrieve events. Please check your network and try again.” On the iPad, Local Astronomy Events is totally missing from the Help menu. Both devices are running version 7.0.2 (1031) on iOS 15.2.1. Also of note: Local Astronomy Events works properly on Sky Safari 6 and 6Pro on both devices.
    I use and recommend this feature a lot during outreach and am eager to see it functional again.
    Thanks.

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