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How To Reinstall SkySafari 6 Pro From The Apple App Store? (Answer: Look In Your "Purchased" Category)

Permanently deleted user

November 28, 2021 01:27

Answered

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I would like to reinstall SkySafari 6 Pro on my iPad, but the App Store says it will cost me another $20 although i already own it!

I have purchased and loaded Skysafari 7 Pro but it has messed up the telescope camera display making it unusable to plan an astrophotography session. I want to reinstall v6 until the issues are resolved.

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5 comments

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  Keiron Smith November 28, 2021 19:29

  Please look in your Apple App Store "Purchased" category.

  Thanks!

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  Permanently deleted user November 28, 2021 22:11

  SkySafari Pro 6 is not in my AppStore purchased list - neither the All list or the Not on This iPad list. SkySafari Pro 7 is there. 

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  Garry Bluhm November 29, 2021 03:03

  Did you originally purchase SkySafari 6 Pro when logged in under an alternate Apple ID than the one used for the SkySafari 7 Pro purchase?

  I have SkySafari 7 Pro on my iPhone 7+ with iOS 15.1 and able to download & reinstall SkySafari 6 Pro without paying again.

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  Permanently deleted user November 29, 2021 03:23

  I have only the one Apple ID and have had it for a long time. Good to know that at least it works for some people. 

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  Keiron Smith November 29, 2021 04:33

  If previously purchased apps are missing you must contact Apple Support for a remedy.  We do not have control over your purchased apps.  We have not removed SS6 from the store.

  Sorry.