Hi
I have a celestron scope and was using their sky portal product which is actually powered by yourselves with Sky Safari 6
2 days ago I opened Skyportal and was offered the chance to upgrade, for $9.99, to a newer version (powered I guess by Sky Safari 7)
I was not in a position to buy that upgrade, so I pressed cancel expecting to be able to complete the upgrade later
Since then I have not been offered the chance to upgrade again
Spoke to Celestron who say I should be offered and to speak to you guys directly.
The Celestron person also said they keep being offered the upgrade even if they take the "cancel" option
There are two possibilities
(1) I live in the UK
(2) I have already purchased Sky Safari 7 directly from you
Help please - Id like to keep the celestron badged version up to date (for support purposes)
Thanks