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SkySafari 7 Pro crashes connecting SkyBT bluetooth apapter with Android / EQ8 Mount

Just updated to SkySafari 7 Pro from 6 Pro on my Android v12 tablet, so have both installed. When attempting to connect SkyBT bluetooth adapter to my Skywatcher EQ8 mount, interfaced via hand controller, SkySafari 7 aborts with error message “Something went wrong with SkySafari 7 Pro. SkySafari 7 Pro closed because this app has a bug. Try updating this app after it’s developer provides a fix for this error” This bluetooth connection with SkySafari 6 Pro also does not work (EQ8 not in PC Direct mode). Any ideas?
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2 comments

  • 0
    Avatar
    Keiron Smith

    David, 

    1. What app(s) and versions are you running?
    2. What Android OS?
    3. What device?
    4. Please attach screenshots from your SS7 Preset settings.
    5. Please attach screenshots from your SS6 telescope settings.

    Thanks!

  • 0
    Avatar
    David Raffe

    Until upgrading to SkySafari Pro 7,  my version of Sky Safari Pro 6 with the SkyBT Bluetooth adapter worked correctly on my tablet, phone,  Skywatcher EQ8 and Nexstar 4SE mounts, as follows:

    • SkySafari 7 Pro v7.0.3.2 on Samsung Galaxy tablet S7, Model Number SM-T870, running Android 12:
      • Kernal version 4.19.113-24281538 #1 Thu Jun 16 18:50:06 KST2022
      • Build Number SPA.210812.016.T870XXU2CVF5
      • Android Security patch level 1 June 2002
      • Service provider software version SAOMC_SMT870_OXM_EUX_12_0006 EUX/EUX/
    • SkySafari 6 Pro v6.8.6.16 on Samsung Galaxy A12 phone, Model Number SM-A125F/DSN running Android 11:
      • baseband version A125FXXS2BVE3,
      • Kernal Version 4.19.127-22457735,
      • Build Number RP1A200720.012.A125FXXS2BVE1,
      • Android Security patch level 1 May 2002

    • Synscan EQ8 mount Sky Watcher Handset EQ8 Ver.04.39.21 Firmware Release
    • Celestron Nexstar 4SE
    • SkyBT Wireless Bluetooth adapter details: https://www.skysafariastronomy.com/products/skybt/index.html

    Let me know if you need any more info.

    Regards        David

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