So, you installed and registered Starry Night and set your home location...then, just when the program is about to open the heavens above...BAMMMM! You receive this error messages:
No Appropriate Graphics Drivers Found!
Well, no problem. This error message manifests if your graphics card does not have sufficient support for OpenGL. But, we can fix that! Read on...
Realizing the best potential of your graphics card is often essential for achieving the functionality necessary for running Starry Night on your computer. The best potential of a graphics card is determined by the manufacturer of the graphics card. The manufacturer releases, and periodically updates, a software driver written specifically for your graphics card. Having the latest and greatest driver installed is often the solution to Starry Night start up failures. In this article we will explore a few paths that may be taken for finding and installing the latest and greatest driver for your graphics card.
First, Windows operating systems come with a driver search feature. In Device Manager ---> Display Adapter <--- right click on the card listed and select "Update". While this method is the easiest, for some reason beyond my understanding, the most current driver that is, in fact, available is often not found by the detection software. For this reason I do not use, or rely, on this feature at all.
Second, you can obtain a driver directly from the manufacturer of your computer. For example, if you bought a Dell computer, you go to Dell.com and follow the links to "support and drivers". The website UI is user friendly, helping to select your computer model, operating system and graphics card. After making a number of selections, a graphics card driver certified for your computer will be presented for download. One of the great features of these websites is the auto-detect service, whereby the website automatically detects your computer model, operating system, and driver to be installed. The website usually offers to take you through the installation process too.
Third, you can obtain your driver directly from the manufacturer of your graphics card. For example, you may have purchased a Dell computer but the graphics card inside your computer was actually made by Intel. If that is the case, in many instances, you can go directly to Intel.com and look up the graphics card, specify an OS, and be presented with the latest driver written specifically for it. The driver you obtain from the graphics card manufacturer will always be the latest and greatest - sometimes even better than the one offered by the computer's manufacturer website. However, and continuing with the example, the driver found on the Intel website may not be *certified* for use with your Dell computer, and may not install as a result. An error message can appear which states "Drivers for this graphics card must be obtained from the computer manufacturer's website" or something to that extent. If that is the case, you can only use the certified driver available from the manufacturer's website.
Regardless of whether you decide to go to the computer manufacturer or the graphics card manufacturer, you will need important information about your graphics card, operating system, and computer model in order to proceed when you get there. This is what you need to know:
1. The graphics card.
In Window 8 ---> Libraries ---> Computer (side bar) ---> Computer (drop down menu) ---> System Properties ---> Device Manager ---> Display Adapter <--- what it says here will be the graphics card.
In Windows 7/Vista--->Start---> Control Panel---> System---> Device Manager---> Display adapters <--- what it says here will be the graphics card.
In Windows XP-->Start-->Control panel-->System-->Hardware-->Device manager--> Display adapters <--- what it says here will be the graphics card.
2. System Information.
In Window 8 ---> Libraries ---> Computer (side bar) ---> Computer (drop down menu) ---> System Properties <---- what version of windows (Home, Ultimate, etc), and if 32 or 64 bit.
In WIdows 7/Vista ---> --->Start---> Control Panel---> System---> look under "Windows Edition" and "System" <---- what version of windows (Home, Ultimate, etc), and if 32 or 64 bit.
In Windows XP-->Start-->All Programs--->Accessories-->System Tools---> System Information <---- what XP service pack you are running. Also what version of XP, and 32 or 64 bit.
3. The manufacturer and model of your computer (additional model information may be found on a sticker under your computer)
In Window 8 ---> Press the Windows Key + R ---> Enter "dxdiag" in the text field and hit OK---> On the DirectX panel that opens up look under the System tab for "System Model" <--- what it says here will be the model.
In WIndows 7/Vista ---> Start ---> In the Search Program and Files text window type "dxdiag" and hit return. ---> On the DirectX panel that opens up look under the System tab for "System Model" <--- what it says here will be the model.
In WIndows XP ---> Start ---> Run --->Enter "dxdiag" in the text field and hit OK---> On the DirectX panel that opens up look under the System tab for "System Model" <--- what it says here will be the model.
Armed with this information you can proceed to the relevant websites and search out your latest, greatest, driver!
* If you are running Windows 8 please see this KB article for further information:
* If you have an Intel Mobile Intel(R) 4 Series Express graphics card please see this KB article:
Computer Manufacturer Support Websites:
Graphics Card Manufacturer Support Websites:
http://downloadcenter.intel.com/default.aspx <--- try first running the driver update utility
http://www.intel.com/p/en_US/support/graphics <--- all intel graphics cards
http://www.nvidia.com/Download/index.aspx?lang=en-us <--- try first running the driver update utility
http://support.amd.com/us/Pages/AMDSupportHub.aspx <--- try first running the driver update utility
If you are having difficulty obtaining the latest and greatest driver please find the the graphics card, system Information and manufacturer/model of your computer. Submit this information in a support ticket here https://support.simulationcurriculum.com/home
More about OpenGL here: https://support.simulationcurriculum.com/entries/20279463-starry-night-opengl
what about windows 10...as its giving me the same error and isnt on this list
Please submit a new ticket request here so we can better assist you:
I've been running Starry night on my PC for nearly three years with Windows 7. I have just upgraded to Windows 10 and I am now getting a message saying that "no appropriate graphics driver has been found". All the hardware is the same. it is a custom built PC. What can I do?
I see that you have also submitted a new ticket as well - we will respond to you there.
I get the same message. Can you give me a refund on my purchase please?
Hi have tried to get updates for my intel graphics card and I already have the latest installed and my program is not starting. Can you help or can I have a refund
are there any issues with running windows 10
I have followed the instructions. Windows reports that the best version of the driver is already installed on my PC. I have ventured into the Intel territory and I am not able to find a driver update. I am going to put in a support ticket.
Also have same issue with Windows 10. AMD Raedon R7 M340 & Intel UHD Graphics 620 installed. Intel i5 8th Gen. Help please